Incompatible JDK causing stack dump on Windows

Still need help?

The Atlassian Community is here for you.

Ask the community

Symptoms

Installing a new instance of Bamboo on Windows, following error shows up when trying to access it at the default URL: http://localhost:8085. User has full access to both <bamboo-home> and <bamboo-installation> directories and installation steps are followed correctly.

java.lang.NullPointerException at com.atlassian.bamboo.ww2.BambooFreemarkerManager$1.get(BambooFreemarkerManager.java:103) at com.atlassian.bamboo.ww2.BambooFreemarkerManager$1.get(BambooFreemarkerManager.java:99) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.renderNoCache(BambooFreemarkerManagerSoyHelpers.java:107) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:94) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:81) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:805) at freemarker.ext.beans.OverloadedMethodModel.exec(OverloadedMethodModel.java:105) at freemarker.core.MethodCall._getAsTemplateModel(MethodCall.java:104) at freemarker.core.Expression.getAsTemplateModel(Expression.java:89) at freemarker.core.Expression.getStringValue(Expression.java:93) at freemarker.core.DollarVariable.accept(DollarVariable.java:76) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.MixedContent.accept(MixedContent.java:92) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.Environment.process(Environment.java:190) at freemarker.template.Template.process(Template.java:289) at freemarker.template.Template.process(Template.java:243) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.applyDecorator(FreemarkerRequestDispatcherPageFilter.java:166) at org.apache.struts2.sitemesh.TemplatePageFilter.applyDecorator(TemplatePageFilter.java:116) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.access$000(FreemarkerRequestDispatcherPageFilter.java:47) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter$BambooSitemeshDecorator.render(FreemarkerRequestDispatcherPageFilter.java:292) at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:33) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:84) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.SessionCreationForAnonymousUserFilter.doFilter(SessionCreationForAnonymousUserFilter.java:60) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.NewRelicTransactionNamingFilter.doFilter(NewRelicTransactionNamingFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.ww2.StrutsPrepareFilter$1.doFilter(StrutsPrepareFilter.java:79) at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:91) at com.atlassian.bamboo.ww2.StrutsPrepareFilter.handleRequest(StrutsPrepareFilter.java:50) at com.atlassian.bamboo.ww2.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.BambooProfilingFilter.doFilter(BambooProfilingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.AccessLogFilter.doFilter(AccessLogFilter.java:119) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.BambooAcegiProxyFilter.doFilter(BambooAcegiProxyFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.LicenseFilter.doFilter(LicenseFilter.java:73) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:82) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:169) at com.atlassian.seraph.filter.BambooLoginFilter.doFilter(BambooLoginFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:24) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.CompressingFilter.doFilter(CompressingFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:27) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1852) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745)
Please request a 30-day Bamboo evaluation license online today.
Continuous integration powered by Atlassian Bamboo version 5.5.0 build 4304 - java.lang.NullPointerException at com.atlassian.bamboo.ww2.BambooFreemarkerManager$1.get(BambooFreemarkerManager.java:103) at com.atlassian.bamboo.ww2.BambooFreemarkerManager$1.get(BambooFreemarkerManager.java:99) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.renderNoCache(BambooFreemarkerManagerSoyHelpers.java:107) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:94) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:81) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:483) at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:805) at freemarker.ext.beans.OverloadedMethodModel.exec(OverloadedMethodModel.java:105) at freemarker.core.MethodCall._getAsTemplateModel(MethodCall.java:104) at freemarker.core.Expression.getAsTemplateModel(Expression.java:89) at freemarker.core.Expression.getStringValue(Expression.java:93) at freemarker.core.DollarVariable.accept(DollarVariable.java:76) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.IfBlock.accept(IfBlock.java:82) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.IfBlock.accept(IfBlock.java:82) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.MixedContent.accept(MixedContent.java:92) at freemarker.core.Environment.visit(Environment.java:210) at 
.....
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:1852) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745)
Cause

Java version "1.8.0" is in use, which is not supported: Bamboo Supported Platforms, and JAVA_HOME variable is not configured correctly. 

Resolution

  1. Stop Bamboo completely
  2. Download and install a compatible SE Development Kit (JDK) from the Oracle website
  3. Set the JAVA_HOME environment variable to point to the root directory of the JDK
  4. Re-start to make the changes effective
  5. Start Bamboo again
Last modified on Nov 2, 2018

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.