Symptoms

Compatible version of MySQL is installed and running. JDBC driver is also downloaded and exists in the correct lib directory. However, when going through the setup wizard, MySQL is not choosable:

Cause

• Only JRE is installed instead of full JDK or the version is not compatible.
• User does not have correct MySQL privileges.

Resolution

1. Delete all web browser cookies or test with different browser, in case its a browser issue
2. If MySQL driver was added to the lib directory when Bamboo was already started, please re-start the application
3. Follow the instructions on this page to download and install the full JDK and set JAVA_HOME correctly: Supported platforms
4. Make sure the user has correct MySQL privileges and has full access to both <bamboo-home> and <bamboo-installation> directories