Remote Agent fails to connect to Bamboo through IIS - HTTP 500 error
Problem
Remote Agent fails to startup with the following settings:
- Bamboo running behind IIS server
- Remote Agent installed with the IIS URL
The following appears in Bamboo Agent log, e.g.: atlassian-bamboo-agent.log
INFO | jvm 2 | 2015/07/28 10:37:42 | 2015-07-28 10:37:42,327 INFO [WrapperSimpleAppMain] [AgentContext] Requesting fingerprint, url: http://<Bamboo.IIS.URL>/agentServer/GetFingerprint.action?hostName=<agent.hostname>&version=3&agentUuid=<agentUuid>
INFO | jvm 2 | 2015/07/28 10:37:42 | Exiting due to fatal exception.
INFO | jvm 2 | 2015/07/28 10:37:42 | com.atlassian.bamboo.agent.bootstrap.RemoteAgentHttpException: HTTP status code 500 received in response to fingerprint request.
INFO | jvm 2 | 2015/07/28 10:37:42 | at com.atlassian.bamboo.agent.bootstrap.AgentContext.initFingerprint(AgentContext.java:140)
INFO | jvm 2 | 2015/07/28 10:37:42 | at com.atlassian.bamboo.agent.bootstrap.AgentContext.initServerSession(AgentContext.java:102)
INFO | jvm 2 | 2015/07/28 10:37:42 | at com.atlassian.bamboo.agent.bootstrap.AgentContext.run(AgentContext.java:93)
INFO | jvm 2 | 2015/07/28 10:37:42 | at com.atlassian.bamboo.agent.bootstrap.AgentBootstrap.run(AgentBootstrap.java:95)
The following appears in Bamboo Server log atlassian-bamboo.log
2015-07-28 10:37:38,015 ERROR [http-apr-8086-exec-6] [ExceptionMappingInterceptor] '192.168.1.30:52963' is not an IP string literal.
java.lang.IllegalArgumentException: '192.168.1.30:52963' is not an IP string literal.
at com.atlassian.ip.InetAddresses.forString(InetAddresses.java:64)
at com.atlassian.ip.Subnet.forPattern(Subnet.java:60)
at com.atlassian.ip.IPMatcher$Builder.addPattern(IPMatcher.java:202)
at com.atlassian.security.auth.trustedapps.AtlassianIPMatcher.<init>(AtlassianIPMatcher.java:38)
at com.atlassian.bamboo.buildqueue.RemoteAgentAuthentications$2.apply(RemoteAgentAuthentications.java:71)
at com.atlassian.bamboo.buildqueue.RemoteAgentAuthentications$2.apply(RemoteAgentAuthentications.java:60)
at com.google.common.base.Predicates$AndPredicate.apply(Predicates.java:338)
at com.google.common.collect.Iterators$7.computeNext(Iterators.java:649)Cause
IIS server set X-Forwarded-For header with the remote agent's IP address (e.g. 192.168.1.30) and port number (e.g. 52963). However, Bamboo server need IP address only.
Resolution
- Un-install the Remote Agent
Re-install the Remote Agent with the hostname of the machine running Bamboo (without going through IIS server), e.g.:
java -jar atlassian-bamboo-agent-installer-X.X.jar http://bamboo-host-server:8085/bamboo/agentServer/ installntservice
Last modified on Nov 30, 2017
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