Unable to load atlassian-user configuration - LDAP
Symptoms
Bamboo fails to use the configured BAMBOO_HOME/xml-data/configuration/atlassian-user.xml
file to connect to LDAP and shows this error:
2013-05-23 10:07:59,542 ERROR [main] [ContextLoader] Context initialization failed
...
at org.eclipse.jetty.util.component.AbstractLifeCycle.start(AbstractLifeCycle.java:59)
at com.atlassian.bamboo.server.Server.main(Server.java:74)
Caused by: com.atlassian.user.configuration.ConfigurationException: Unable to load atlassian-user configuration: org.dom4j.DocumentException: Error on line 15 of document : The entity name must immediately follow the '&' in the entity reference. Nested exception: The entity name must immediately follow the '&' in the entity reference.
at com.atlassian.user.configuration.xml.XMLConfigurationParser.parse(XMLConfigurationParser.java:93)
at com.atlassian.user.configuration.xml.XMLConfiguration.init(XMLConfiguration.java:91)
at com.atlassian.crowd.integration.atlassianuser.AbstractDynamicUserConfiguration.loadConfiguration(AbstractDynamicUserConfiguration.java:56)
at com.atlassian.crowd.integration.atlassianuser.AbstractDynamicUserConfiguration.<init>(AbstractDynamicUserConfiguration.java:24)
at com.atlassian.crowd.integration.atlassianuser.AbstractDynamicUserConfiguration$$EnhancerByCGLIB$$903464da.<init>(<generated>)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
...
Cause
There is a wrong usage of the ampersand sign (&) in the filter configuration of the atlassian-user.xml
file.
Resolution
The ampersand signs in the atlassian-user.xml
file should be escaped. If you have anything like this:
<userSearchFilter>(&(objectCategory=Person)(sAMAccountName=*))</userSearchFilter>
Please replace that line with this:
<userSearchFilter>(&(objectCategory=Person)(sAMAccountName=*))</userSearchFilter>
Note how the ampersand is escaped. For more information about LDAP filters, you can refer to this page.
Last modified on Nov 2, 2018
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