This documentation relates to Crowd 2.4.
If you are using an earlier version, please view the previous versions of the Crowd documentation and select the relevant version.
Skip to end of metadata
Comment: Corrected links that should have been relative instead of absolute.
Go to start of metadata

This page is relevant if you have installed Crowd as a Windows service.

Problem with JDK 6

Problems may occur when trying to set up Crowd to run as a Windows service with JDK 1.6. The problem is caused by a failure to locate MSVCR71.DLL, which can be found in your %JAVA_HOME%/bin. There are two options to resolve this problem:

  • Add %JAVA_HOME%/bin to PATH, then restart the server.
  • Or copy MSVCR71.DLL to system path: either C:\WINDOWS\SYSTEM32 or C:\WINNT\SYSTEM32

Please refer to our Knowledge Base article if you need more details of this issue.

Notes for Windows 64-bit Operating Systems

If you are running 64-bit Windows, please note that Apache Tomcat cannot run as a Windows service if you are using a 64-bit JDK. Please ensure that you are using a 32-bit JDK. This is the recommended solution.

Alternatively, you can install a 64-bit JDK and set JAVA_HOME to its location. Then follow the same steps above for Installing Crowd as a Windows Service. You'll need to replace {CROWD_INSTALL}\apache-tomcat-5.5.20\bin\tomcat.exe with one compiled for 64-bit from these locations:

RELATED TOPICS
Labels:
None
Edit Labels