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When you map multiple directories to an application, you also need to define the directory order. This is important in case the same user exists in multiple directories. When a user attempts to access an application, Crowd will search the directories in the order you specified, and will use the credentials (password, etc) of the first occurrence of the user to validate the login attempt (see diagram below).

To specify the directory order,

  1. Log in to the Crowd Administration Console.
  2. Click the 'Applications' link in the top navigation bar.
  3. This will display the Application Browser. Click the 'View' link that corresponds to the application you wish to map.
  4. This will display the 'View Application' screen. Click the 'Directories' tab.
  5. This will display a list of directories that are currently mapped to the application. Use the blue up-arrow or down-arrow to move a directory higher or lower in the order:

(Note: in Crowd, users are known as principals.)

Screenshot: 'Application---Mapped Directories'


How it works

Let's assume that JIRA has been set up as a Crowd application, and has been mapped to two directories, 'Partners' and 'Customers', in that order (as shown in the above screenshot).
Here is what happens when a user attempts to log in to JIRA:

(info) When granting the principle access to an application, Crowd amalgamates the group memberships in the directories, as described in 4.07 Editing a Principal's Group and Role Membership.

Related Topics

Crowd 1.2 Documentation