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If you are authorised to use Crowd, you can log in to Crowd's Self-Service Console to update your user profile and view other information about your username. The Crowd administrator can grant people access to the Self-Service Console, as described in the Crowd Administration Guide. Basically, the administrator should ensure that your username is in a user directory which is mapped to the Crowd application.

If your administrator has configured Crowd to allow single sign-on (SSO), then you only need to log in once. When you start another Crowd-connected application, you will be logged in automatically.

To log in to Crowd,

  1. Open Crowd in your web browser. In most cases, you will do this by typing an address like this one into the browser's address bar:
    Replace 'YOUR-CROWD-LOCATION' with the address of your Crowd server. (Ask your Crowd administrator for this address.)
  2. The Crowd login screen will appear, as shown in the screenshot below. Type in your username and password.
  3. Click the 'Log In' button.

Screenshot: Crowd login screen



If you have forgotten your password, you can click the 'Forgotten your password' link. Crowd will email you a new password. Read more about resetting your password.

SSO and Google Apps
  • Single sign-on (SSO) applies only to the applications within Google Apps. The Google Apps administration section (control panel) does not support SSO.
  • When you sign out of Google Apps, you will also be signed out of Crowd and all Crowd-connected applications. This is the usual SSO behaviour.
  • But when you sign out of Crowd, you will remain logged in to Google Apps even though you will be logged out of other Crowd-connected applications. (Reason: Google does not rely on a cookie, so there is no easy way for Crowd to tell Google you have signed out.)
    (info) It would take some additional development to support single sign-out from Google Apps. If you would like to see this work undertaken, please vote for issue CWD-1238.
  • If you go directly to a Google Apps application without logging in to Crowd, Google Apps direct you to a Crowd login screen.
  • The Crowd login screen for Google Apps will not offer a 'Forgotten your password' link. You cannot change your Crowd password via Google Apps. Instead, if you need to change your password please log in to Crowd directly, by going to this URL: http://YOUR-CROWD-LOCATION:8095/crowd/
RELATED TOPICS

Logging out of Crowd
Resetting your Password
Crowd User Guide