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Configuring the Site Support Address

Added by Sarah Maddox, last edited by Sarah Maddox on Mar 24, 2008  (view change) show comment
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Confluence 2.9 Documentation

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The Site Support Address is an email address which points to a JIRA instance configured to receive and handle support requests by email.

By default, the site support address is set to the Atlassian Support System. In most cases, there is no need to change it.

In order to use the site support address, ensure that SMTP email is set up on your Confluence instance.

To configure the site support address,

  1. Go to the Administration Console and click 'General Configuration' in the left-hand panel.
  2. Click the 'Edit' button next to 'Site Configuration'.
  3. Enter the new 'Site Support Address'.
  4. Click the 'Save' button at the bottom of the screen.
RELATED TOPICS

Troubleshooting Problems & Requesting Technical Support
Site Configuration

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