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Fetching Mail

Added by admin, last edited by Roy Hartono on Aug 18, 2008  (view change)
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Confluence fetches mail from the server once every 30 minutes.

You need to be a space administrator to manually retrieve new mail from mail accounts.
 
 
 
To manually retrieve mail,

  1. Go to the 'Space Administration' view.

    Go to the 'Space Admin' tab of the Browse Space view. To do this:

    • Go to a page in the space, open the 'Browse' menu and select 'Space Admin'. The 'Space Administration' view will open.
      'Space Admin' is only displayed if you are a space administrator.

  2. Go to the 'Mail' tab.

  3. Go to the 'Mail' tab. A list of messages for the space is displayed in reverse chronological order.

  4. Click on the 'Fetch new mail' link located above the list of messages. Any new messages will be displayed in order of most recent first.
Note
Once mail is fetched, it will be removed from the server.
RELATED TOPICS

Viewing Mail
Archiving Mail Overview
Deleting Mail
How do I Disable Automatic Mail Polling?

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Comments (4)

 

  1. Feb 04, 2008

    Private Name says:

    Is there a way to avoid this point : "Once mail is fetched, it will be removed f...

    Is there a way to avoid this point : "Once mail is fetched, it will be removed from the server."?
    I understand it for POP protocol but we are using IMAP to let messages stay on the server

    1. Feb 04, 2008

      Choy Li Tham says:

      Hi Christophe, To my understanding, if you are using POP protocol, the mail wil...

      Hi Christophe,

      To my understanding, if you are using POP protocol, the mail will be copied and removed from the POP's mail server once the mail is fecthed. However, using IMAP allows you to download the IMAP mail to the local computer and the mail still retain in the IMAP's mail server.

      Regards,
      Choy Li

  2. Feb 19, 2008

    Private Name says:

    We have used IMAP and mails are removed ..pretty strange \! I was expecting IMAP...

    We have used IMAP and mails are removed ..pretty strange ! I was expecting IMAP to act as an IMAP mode : keep emails on the server

    1. Feb 20, 2008

      Choy Li Tham says:

      Hi Christophe, Unfortunately, Confluence does not allow users to remain the mai...

      Hi Christophe,

      Unfortunately, Confluence does not allow users to remain the mail on the mail server currently. However, I have found an improvement request, which is stated to have the Mail Archiver optionally leave the mail on the mail server:

      If you are keen on this improvement, feel free to cast a vote to increase its popularity and add yourself as a watcher on the improvement request to get the future updates. Additionally, you may want to add a comment on the improvement request above to truly reflect the importance of this improvement.

      Apologies for the inconvenience caused.

      Regards,
      Choy Li

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