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This section contains solutions for common issues encountered when installing and starting Confluence, including solutions to common queries about this process.

If necessary, review your logs by opening the Confluence install directory and checking the /logs/catalina.out and /logs/catalina.out files for errors you may encounter.

View one of the following issues or queries for more information:

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7 Comments

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  1. Jul 07, 2008

    michael regelin

    Hello,
    The Build still failed in 2.8.1 when creating an EAR.
    Do I have to open a Jira-post?
    Thanks for your help and support.

    Michael

    When trying to create a EAR file, you may encounter with the following error: 

     
BUILD FAILED 
file:/users/a237185/confluence/confluence-2.7/build.xml:67: Warning: Could not find file /users/a237185/confluence/confluence-2.7/etc/ear-application.xml to copy.

    This is due to the build.xml file being incorrect for Confluence 2.6.x and 2.7.0. This problem will be fixed for future releases. However for these releases, please open the build.xml file and change the following two lines:
    From:

    To:

    1. Jul 14, 2008

      Azwandi Mohd Aris [Atlassian]

      Hi Michael,

      Yes, please lodge a support request at http://support.atlassian.com

      Cheers,
      Azwandi

  2. Oct 12, 2009

    Anonymous

    How do i obtain a free licnse key for evaluation version of confluence ? Please advise if a free license key dosent exist anymore.

    Thanks !
    Happy Me.

    1. Feb 21, 2011

      Edwin Dawson [Atlassian Technical Writer]

      Hi there,

      See Get A Confluence Licence for instructions on how to do this.

      Best Regards,

      –
      Edwin Dawson
      Technical Writer
      edawson@atlassian.com
      ATLASSIAN - http://www.atlassian.com

  3. Jan 06, 2010

    Anonymous

    Hello and a happy new year,

    I installed confluence on my Mac server (leopard server, powerpc) according to the instructions. Confluence is listening on port 8081 (cause Jira is on 8080). After calling http://localhost:8081, the url changes to http://localhost:8081/setup/setuplicense.action, and it says "Safari cannot open this site, because the server has interrupted unexpectedly." (actually, it is said in german ;-)).

    What do I have to do?

    Best regards,

    Gerhard Schneider

    1. Jan 06, 2010

      Anonymous

      Additional info: catalina.log says:

      06.01.2010 17:44:25 org.apache.coyote.http11.Http11Protocol init
      INFO: Initializing Coyote HTTP/1.1 on http-8081
      06.01.2010 17:44:25 org.apache.catalina.startup.Catalina load
      INFO: Initialization processed in 723 ms
      06.01.2010 17:44:25 org.apache.catalina.core.StandardService start
      INFO: Starting service Tomcat-Standalone
      06.01.2010 17:44:25 org.apache.catalina.core.StandardEngine start
      INFO: Starting Servlet Engine: Apache Tomcat/6.0.14
      06.01.2010 17:44:39 org.apache.coyote.http11.Http11Protocol start
      INFO: Starting Coyote HTTP/1.1 on http-8081
      06.01.2010 17:44:39 org.apache.catalina.startup.Catalina start
      INFO: Server startup in 13938 ms
      06.01.2010 17:44:39 org.apache.catalina.core.StandardServer await
      SCHWERWIEGEND: StandardServer.await: create[8000]: 
      java.net.BindException: Address already in use at java.net.PlainSocketImpl.socketBind(Native Method) at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:359) at java.net.ServerSocket.bind(ServerSocket.java:319) at java.net.ServerSocket.<init>(ServerSocket.java:185) at org.apache.catalina.core.StandardServer.await(StandardServer.java:373) at org.apache.catalina.startup.Catalina.await(Catalina.java:630) at org.apache.catalina.startup.Catalina.start(Catalina.java:590) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:592) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:288) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)
      06.01.2010 17:44:39 org.apache.coyote.http11.Http11Protocol pause
      INFO: Pausing Coyote HTTP/1.1 on http-8081
      06.01.2010 17:44:40 org.apache.catalina.core.StandardService stop
      INFO: Stopping service Tomcat-Standalone
      06.01.2010 17:44:41 org.apache.coyote.http11.Http11Protocol destroy
      INFO: Stopping Coyote HTTP/1.1 on http-8081
      06.01.2010 17:44:25 org.apache.coyote.http11.Http11Protocol init

      INFO: Initializing Coyote HTTP/1.1 on http-8081

      06.01.2010 17:44:25 org.apache.catalina.startup.Catalina load

      INFO: Initialization processed in 723 ms

      06.01.2010 17:44:25 org.apache.catalina.core.StandardService start

      INFO: Starting service Tomcat-Standalone

      06.01.2010 17:44:25 org.apache.catalina.core.StandardEngine start

      INFO: Starting Servlet Engine: Apache Tomcat/6.0.14

      06.01.2010 17:44:39 org.apache.coyote.http11.Http11Protocol start

      INFO: Starting Coyote HTTP/1.1 on http-8081

      06.01.2010 17:44:39 org.apache.catalina.startup.Catalina start

      INFO: Server startup in 13938 ms

      06.01.2010 17:44:39 org.apache.catalina.core.StandardServer await

      SCHWERWIEGEND: StandardServer.await: create[8000]: 

      java.net.BindException: Address already in use

      at java.net.PlainSocketImpl.socketBind(Native Method)

      at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:359)

      at java.net.ServerSocket.bind(ServerSocket.java:319)

      at java.net.ServerSocket.<init>(ServerSocket.java:185)

      at org.apache.catalina.core.StandardServer.await(StandardServer.java:373)

      at org.apache.catalina.startup.Catalina.await(Catalina.java:630)

      at org.apache.catalina.startup.Catalina.start(Catalina.java:590)

      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

      at java.lang.reflect.Method.invoke(Method.java:592)

      at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:288)

      at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413)

      06.01.2010 17:44:39 org.apache.coyote.http11.Http11Protocol pause

      INFO: Pausing Coyote HTTP/1.1 on http-8081

      06.01.2010 17:44:40 org.apache.catalina.core.StandardService stop

      INFO: Stopping service Tomcat-Standalone

      06.01.2010 17:44:41 org.apache.coyote.http11.Http11Protocol destroy

      INFO: Stopping Coyote HTTP/1.1 on http-8081

      1. Jan 28, 2010

        Azwandi Mohd Aris [Atlassian]

        Hi, Gerhard. If you still encounter this problem, I'd suggest you to raise a support ticket and attach a copy of atlassian-confluence.log for our review.