This documentation relates to the latest version of Confluence.
If you are using an earlier version, please go to the documentation home page and select the relevant version.
It is not possible to remove a user if the user is responsible for content on the site, because Confluence will need the user information to maintain a history of pages. If you wish to prevent such a user from accessing Confluence, you can deactivate a user so that they can no longer log in to Confluence. Deactivating a user will not remove the content created by them from the site.
You can remove a user if the user has not added or edited any content on the site.
To deactivate or remove a user,
First, go to the user management screen for the user concerned. There are two ways to do this:
Either,
Go to the user's Profile and click the 'Administer User' link on the user's profile screen. (This link is available in Confluence 2.8.2 and later.)
Or,
Go to the Confluence 'Administration Console'. To do this:
Open the 'Browse' menu and select 'Confluence Admin'. The 'Administration Console' view will open.
Select 'Manage Users' in the left-hand panel.
Find the user by searching on the username, full name or email address. You can also click 'Show all users' to browse the list of all users.
Click the username.
Now you should be able to see the user's current details and links allowing you to edit them.
Click 'Remove' if the user is not responsible for any content on the site.
If the user is responsible for content on the site, you will need to deactivate the user (also known as disabling the user):
Remove the user from all groups that have the global 'Can Use' permission. Click 'Edit Groups' to remove the person from the group(s).
If the specific user has the global 'Can Use' permission, you will also need to remove this permission.
Number of users and your license
The License Details page tells you how many users your Confluence instance is licensed to support, and how many are currently registered The number of registered users includes only users who have the 'Can Use' global permission. Deactivated users, as described above, are not included.
Deactivating users in Confluence 2.0.x and earlier
Earlier Confluence releases provide a 'Deactivate' link. If you click this link, the user will be prevented from logging in to the Confluence site. This function was removed from Confluence 2.1.x and later for performance reasons.
Screenshot: Adding and removing users to/from groups
Hi Erik,
The Remove link will be shown after clicking a user name at Manage Use...
Hi Erik,
The Remove link will be shown after clicking a user name at Manage Users->Show all users. I would suggest you create a support ticket at our issue tracker https://support.atlassian.com with the following information for further investigation:
Screen shot of Administration->Global Permissions
Screen shot of Administration->Manage Groups->Show all users->"username" which you wanted to remove
I'm trying to deactivate a user. So as I understand it, once I've removed that u...
I'm trying to deactivate a user. So as I understand it, once I've removed that user from all groups and ensured that user doesn't have global Can Use permissions, I'm done...? There's no "Deactivate" button, right?
It is not possible to remove a user if the user is responsible for content on the site, because Confluence will need the user information to maintain a history of pages. If you wish to prevent such a user from accessing Confluence, you can deactivate a user so that they can no longer log in to Confluence. Deactivating a user will not remove the content created by them from the site.
Except where otherwise noted, content in this space is licensed under a Creative Commons Attribution 2.5 Australia License.
Comments (4)
Apr 06, 2008
Anonymous says:
I am trying to remove a user but I am not seeing a remove button or selection on...I am trying to remove a user but I am not seeing a remove button or selection on Manage Users. We are running Confluence 2.7.3.
We are currently evaluating the wiki.
Thanks for any help.
Erik
Apr 07, 2008
Ming Giet Chong says:
Hi Erik, The Remove link will be shown after clicking a user name at Manage Use...Hi Erik,
The Remove link will be shown after clicking a user name at Manage Users->Show all users. I would suggest you create a support ticket at our issue tracker https://support.atlassian.com with the following information for further investigation:
Regards,
MG
Aug 18, 2008
Rosie Piller says:
I'm trying to deactivate a user. So as I understand it, once I've removed that u...I'm trying to deactivate a user. So as I understand it, once I've removed that user from all groups and ensured that user doesn't have global Can Use permissions, I'm done...? There's no "Deactivate" button, right?
Aug 18, 2008
Azwandi Mohd Aris says:
Hi Rosie, That is correct. The 'Deactivate' function was removed from Confluenc...Hi Rosie,
That is correct. The 'Deactivate' function was removed from Confluence 2.1.x and later. Hope this helps.
Cheers,
Azwandi
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