When you upgrade or renew your Confluence license, you will receive a new license key. You will need to update your Confluence installation with the new license key.
|
|
The information on this page Updating your License Details
To update your Confluence license,
- Log into Confluence as a user with Confluence Administrator or System Administrator permissions.
-
Go to the Confluence 'Administration Console':
- Choose Browse > Confluence Admin. The 'Administrator Access' login screen will be displayed.
- Enter your password and click Confirm. You will be temporarily logged into a secure session to access the 'Administration Console'.
- Click 'License Details' under the heading 'Administration in the left-hand panel.
- Enter your new license details into the 'License' field and click the 'Save' button.
If you are running a Confluence cluster, you will need to:
- Update each server's Confluence license separately.
- Ensure that the new license has enough nodes to cover all servers that are currently running in your cluster. (To check the number of active servers in your cluster, see the Cluster Administration page.)
Screenshot : License Details
Viewing your License Details
The 'License Details' page tells you:
- How many users your Confluence instance is licensed to support, and how many are currently registered.
Note: The number of registered users only includes users who have 'can use Confluence' permission. Deactivated users are not included.
Click the 'Refresh' button to make sure you see the latest count. - What type of license you have (e.g. Commercial, Academic, Community).
- How much time remains in your one-year support and upgrades period (for full licenses) or 30-day trial (for trial licenses).
- Your server ID, which:
- is generated when you install Confluence for the first time
- exists for the life of the Confluence instance
- survives an upgrade
- is held in the database
- is not bound to a specific license
- is the same for all servers in a cluster.
To view the details of your Confluence license,
- Log into Confluence as a user with Confluence Administrator or System Administrator permissions.
-
Go to the Confluence 'Administration Console':
- Choose Browse > Confluence Admin. The 'Administrator Access' login screen will be displayed.
- Enter your password and click Confirm. You will be temporarily logged into a secure session to access the 'Administration Console'.
- Click 'License Details' under the heading 'Administration in the left-hand panel.
Downgrading your Confluence License
If you need to downgrade your Confluence license to one which allows fewer users, please make sure first that your new license covers your current user base.
- View your license details as described above.
- Verify that the number of users 'signed up currently' is lower than the number allowed by the new license.
- If you currently have more users signed up than the new license allows, please follow these instructions on removing users from your Confluence site.
RELATED TOPICS
11 Comments
Hide/Show CommentsMay 28, 2008
Anonymous
Hi there,
Is there a limit of the evaluation licenses I can generate because I am trying different types of automatic confluence installations?
Thank you.
Jun 09, 2008
Tony Cheah Tong Nyee
Hi,
To my understanding, the evaluation license is only valid for 500 users and last for 30 days from the time it is generated. If you are keen on different limit of evaluation license, I would suggest you to contact and seek for advice from our sales team at:
The following link provide some contact details that may be helpful to you:
Cheers,
Tony
Jun 05, 2008
Anonymous
The Licensed Users values include the admin user. Does this user count against the number of licensed users. I don't think it should since its a default account and can't be deactivated.
Jun 09, 2008
Tony Cheah Tong Nyee
Hi there,
To my understanding, the Admin user does counted against the number of licensed users. However, if there are other users possess the site Administrator permissions (belongs to the
confluence-administratorsgroup at least) the default Admin user can then be deactivated.If I have misinterpreted your questions, please further clarify for a better understand.
Cheers,
Tony
Jul 22, 2008
Eric O'Brien
I have a 500 user license currently installed which I am renewing .. due to some confusion with my purchasing dept I also have a second, brand new 500 user license currently not in use. Is it possible to add both to one Confluence server to have a total of 1000 users available, or does adding the second license override the first?
Thanks for the help,
Eric
Sep 25, 2008
Anonymous
I would check with customer support to see if they can combine the two 500 user licenses into an unlimited license. The upgrade cost from 500 to unlimited is about the same as a new 500 user license.
Aug 20, 2009
Cameron Mosher
If we want to restrict view access, and limit users to view only, do they count against the license/user limit?
Aug 23, 2009
Zed Yap [Atlassian]
Hi Cameron,
Yes, this is because the license count will be depending on the Can use permission in the Global permission option.
For more information on Global Permissions Overview, please refer to this documentation:
Hope that helps.
Best rgds,
Zed
Sep 29, 2009
Anonymous
i want to to exit the trial as i saw enough and i don't want to have to pay. How is this done?
Sep 30, 2009
Anonymous
or just tell me how not to keep my account/user open...
Oct 12, 2009
Sashidaran Jayaraman [Atlassian]
Hi,
If you are using Confluence Hosted Trial, you can visit https://my.atlassian.com, and cancel your subscription. On the other hand, if you are using Confluence Standalone Trial, just let the license expire. Let us know if you have any problems regarding this.
Cheers
JSashi
Add Comment