The 'License Details' page tells you:
- How many users your Confluence instance is licensed to support, and how many are currently registered.
Note: The number of registered users only includes users who have 'can use Confluence' permission. Deactivated users are not included.
Click the 'Refresh' button to make sure you see the latest count.
- What type of license you have (e.g. Commercial, Academic, Community).
- How much time remains in your one-year support and upgrades period (for full licenses) or 30-day trial (for trial licenses).
- Your server ID, which:
- is generated when you install Confluence for the first time
- exists for the life of the Confluence instance
- survives an upgrade
- is held in the database
- is not bound to a specific license
- is the same for all servers in a cluster.
To view the details of your Confluence license,
- Log into Confluence as a user with Confluence Administrator or System Administrator permissions.
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Go to the 'Administration Console' view. To do this:
- Go to a page in the space and choose 'Administration' from the 'User' menu, which is labelled with your Confluence username. The 'Administration Console' view will open.
- Click 'License Details' under the heading 'Administration in the left-hand panel.
To look up your license details on the Atlassian website, please log in to my.atlassian.com
To update your Confluence license,
- Log into Confluence as a user with Confluence Administrator or System Administrator permissions.
-
Go to the 'Administration Console' view. To do this:
- Go to a page in the space and choose 'Administration' from the 'User' menu, which is labelled with your Confluence username. The 'Administration Console' view will open.
- Click 'License Details' under the heading 'Administration in the left-hand panel.
- Enter your new license details into the 'License' field and click the 'Save' button.
If you are running a Confluence Cluster, you will need to:
- Update each server's Confluence license separately.
- Ensure that the new license has enough nodes to cover all servers that are currently running in your cluster. (To check the number of active servers in your cluster, see the Cluster Administration page.)
Screenshot : License Details
| Downgrading your Confluence license (reducing the number of allowed users)
If you need to downgrade your Confluence license to one which allows fewer users, please make sure first that your new license covers your current user base.
|
RELATED TOPICS
Viewing and Editing License Details
Comments (4)
May 28
Anonymous says:
Hi there,\\ Is there a limit of the evaluation licenses I can generate because I...Hi there,
Is there a limit of the evaluation licenses I can generate because I am trying different types of automatic confluence installations?
Thank you.
Jun 09
Tony Cheah Tong Nyee says:
Hi, To my understanding, the evaluation license is only valid for 500 users and...Hi,
To my understanding, the evaluation license is only valid for 500 users and last for 30 days from the time it is generated. If you are keen on different limit of evaluation license, I would suggest you to contact and seek for advice from our sales team at:
The following link provide some contact details that may be helpful to you:
Cheers,
Tony
Jun 05
Anonymous says:
The Licensed Users values include the admin user. Does this user count against t...The Licensed Users values include the admin user. Does this user count against the number of licensed users. I don't think it should since its a default account and can't be deactivated.
Jun 09
Tony Cheah Tong Nyee says:
Hi there, To my understanding, the Admin user does counted against the number o...Hi there,
To my understanding, the Admin user does counted against the number of licensed users. However, if there are other users possess the site Administrator permissions (belongs to the confluence-administrators group at least) the default Admin user can then be deactivated.
If I have misinterpreted your questions, please further clarify for a better understand.
Cheers,
Tony
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