Enterprise Hosting

Enterprise Hosting Resources

Index

(warning) Deprecation Notice: Enterprise Hosting is being phased out with the introduction of the Atlassian OnDemand suite of hosted services. Please see our FAQ for existing customers. For documentation on Atlassian OnDemand, please go to: Atlassian OnDemand.

Skip to end of metadata
Go to start of metadata

If you order using a credit card:

  • Your order will be processed immediately and provisioning will begin.
  • Installation will be completed within 48 hours, and your installation details (see this FAQ) will be emailed to you.

If you select 'Pay Later' as your payment option:

  • A quotation/invoice will be mailed to you within 1 to 3 business days.
  • After successful receipt of payment, we will prepare your server within 48 hours. In summary: From the time you place your order to the time you receive your IP address may take up to 5 business days (Australian time).
  • With all orders, we'll send a quotation/invoice via email.
  • Once the instance has been set up, you will be sent an email with the installation information (see this FAQ).

When we have completed the setup of your installation, you will be provided with an admin username and the URL of your installation. Your confirmation notice will look something like this:

Your Atlassian Enterprise Hosted Confluence (or Crowd/JIRA) installation and setup is complete.

Enterprise Hosted Confluence Instance
------------------

Your account name is:
Your password may be retrieved by clicking on the 'Forgot Password' link on the login page; a new password will be emailed to you immediately.

Labels: