Enterprise Hosting

Enterprise Hosting Resources

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(warning) Deprecation Notice: Enterprise Hosting is being phased out with the introduction of the Atlassian OnDemand suite of hosted services. Please see our FAQ for existing customers. For documentation on Atlassian OnDemand, please go to: Atlassian OnDemand.

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Because many customers may not wish to upgrade to the latest version immediately after release, Atlassian does not proactively upgrade Enterprise Hosting customers. If you would like your instance upgraded to the latest version, please file a support ticket with your request. Please note that we will require a maintenance window of up to two hours, so please indicate when it would be convenient for your instance to be upgraded.

To file a support ticket, go to: http://support.atlassian.com/
(You may need to create an account. Please select 'Enterprise Hosting' as your project).

Note regarding plugins and upgrades: Please note that while there are many 3rd party plugins available, only some are classified as 'Atlassian Supported'. If a plugin is supported by Atlassian, we ensure that it is compatible across upgrades and new versions. If a plugin is not classified as 'Supported', you may still install it at your own risk, however we can not ensure that it will remain compatible with future versions and upgrades.