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This documentation relates to JIRA 5.0.x Beta and RCs only.
The latest official version is JIRA 4.4.x
If you are using JIRA 4.4.x either view this page in the JIRA 4.4.x documentation or visit the JIRA 4.4.x documentation home page.
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An issue's priority is its importance in relation to other issues.

JIRA ships with a set of default priorities. You can modify these or add your own as follows.

Defining a new priority

  1. Log in as a user with the 'JIRA Administrators' global permission.
  2. Select 'Administration' > 'Issues' > 'Issue Priorities' to open the 'View Priorities' page, which lists the currently-defined Priorities and the 'Add New Priority' form below.
    (tick) Keyboard shortcut: 'g' + 'g' + start typing 'priorities'
    Screenshot 1: the View Priorities screen
  3. In the 'Name' field, type a word or two to describe your new priority. (The Name will appear in the drop-down field when a user creates or edits an issue).
  4. (Optional) In the 'Description' field, type a sentence or two to describe when this priority should be used.
  5. In the 'Icon URL' field, specify an image file to represent this priority. The dimensions of the image must be 16-pixels by 16-pixels. You can either type a URL, or click the 'Select image' link to browse to a file location somewhere inside your JIRA installation directory, usually in /images/icons:
    Screenshot 2: the /images/icons directory
  6. In the 'Priority Color' field, specify a colour to represent this priority. You can either type the HTML colour code, or click the box at the right of the field to select from a colour chart.
  7. Click the 'Add' button.

On this page:

Editing a priority

  1. Go to the 'View Priorities' page as described in 'Adding a priority' (above).
  2. Click the 'Edit' link (in the 'Operations) column corresponding to the priority you wish to edit.
  3. Update the fields as described under 'Defining a new priority' (above), then click the 'Update' button.

Re-ordering priorities

Re-ordering priorities changes the order in which they appear in the drop-down list when a user creates or edits an issue.

  1. Go to the 'View Priorities' page as described in 'Adding a priority' (above).
  2. To re-order the priorities, click the arrows in the 'Order' column:
    • Click the up-arrow to move a priority higher up in the list.
    • Click the down-arrow to move a priority lower down in the list.

Translating priorities

To translate your priorities into another language, please see Translating Resolutions, Priorities, Statuses and Issue Types.

Deleting a priority

  1. Go to the 'View Priorities' page as described in steps 1-4 of 'Adding a priority' (above).
  2. Click the 'Delete' link (in the 'Operations' column) corresponding to the priority you wish to delete.