Deleting a user account

Added by Rosie Jameson, last edited by Rosie Jameson on Oct 31, 2007  (view change)
JIRA Documentation

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Someone has left the company. How do I delete their user account if they have reported issues? 

It's best not to - rather, disable their account by removing their membership from all groups. This will prevent that account from being used and being able to login.

If you really want to delete the account (and historical revisionism doesn't bother you), you can bulk-edit the issues involved and change the reporter to someone else. You'll need the Modify Reporter permission to do this. You can then delete the user.

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Comments (1)

 

  1. Apr 16

    Steve Ilg says:

    I do not believe this is enough.  The Work log entries are also associated ...

    I do not believe this is enough.  The Work log entries are also associated with the user.  If the user is deleted and a report or portlet references a work log entry and the user does not exist, it will cause problems