Documentation for JIRA 4.2. Documentation for other versions of JIRA is available too.

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Many JIRA instances will have permissions implemented that restrict issues and issue actions to certain users and user groups. Some JIRA instances may not permit anonymous access. In these scenarios, you will be prompted to log in to JIRA.

The Login panel will be displayed if you have not logged in to JIRA. There are three things you can do here:

  1. Log into JIRA: To log in to JIRA, enter your 'Username' and 'Password' and click the 'Log In' button.
    (info) Selecting the 'Remember my login on this computer' check box will prevent you from being automatically logged out of JIRA. However, your session will not be preserved, e.g. last search, current project, etc.
  2. Reset your password: To reset your password, click the 'Forgot Password' link. The reset password page will display. Enter your 'Username' and a new password will be emailed to the email address specified in your JIRA user profile. If you have forgotten your email address, you will need to contact your JIRA administrator for help.
  3. Sign up for an account: If you do not have a user account and your JIRA administrator has enabled public signup, you can create your own user account by clicking the 'Sign up' link in the 'Not a member? Sign up for an account' text. Enter your details and click the 'Sign up' button to create your account.

Please note that your JIRA screen may look different from the following screenshot as the dashboard and colours may have been customised by your JIRA administrator. The links, however, will be the same.