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Accessing Issue Links with JIRA XML-RPC plugin

I have made modifications to the JIRA XMLRPC plugin 3.32 that provide the following additional methods for the JiraSoapService: public RemoteIssue\\ getAllLinkedIssues(String loginToken, String issueKey) throws RemotePermissionException, RemoteAuthenticationException, RemoteException; The getAllLinkedIssues() method will simply return a link of JIRA ...

Add Test Case Management To JIRA

can be done by using either of the following approaches: Customise JIRA For Test Case Management Integrate JIRA With A Test Case Management Tool

Announcement Banner templates

I took a little time to create an announcement banner http://www.atlassian.com/software/jira/docs/latest/banner.html template for use on our Jira site when planning and announcing upgrades or site changes. We have customers using ...

Assignable Admin

you want your projectleads to be allowed to add/remove users from the groups that makes the user assignable in a given project you used to have to give the projectlead jiraadministrator rights. With this plugin the projectlead will be able to do this without further rights. Download ...

Atlassian Support workflow

Atlassian's support workflow (see workflow XML http://svn.atlassian.com/svn/public/atlassian/support/supportsystem/workflow/supportworkflow.xml) has evolved over years to meet our needs. The main flow is Open → Atlassian Investigating ↔ Waiting for Customer → Resolved ...

Automating issue timeouts

An important part of a support system is the ability to "time out" issues that have been awaiting a customer response for more than a certain period. On https://support.atlassian.com, we do this in two phases: # If an issue in status Waiting for Customer goes ...

Automating JIRA operations via wget

JIRA is a web application, it is generally possible to construct a URL which will trigger an operation, such as creating or commenting on an issue. This is often a simple alternative to SOAP JIRA:Creating a SOAP Client or XMLRPC. For example, To create a Bug in the 'TST' project on jira.atlassian.com ...

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Backporting to an older install version

JIRA doesn't ship with functionality to revert to older versions and data exports can only be processed by the same or newer versions, so administrators will need to perform a full migrate their content using the remote API. To manually port content across from ...

BrowseProject Features in Right Panel

case of a rich custom modelisation (many priorities and/or statuses) and many existing reports, it may be usefull to provide a toggle feature on section in right panel. By deploying the attached files as follow : /secure/views/browser/browseproject.jsp (modified from release 3.7.4 ...

Bugzilla Import improvements- Issue Links "Duplicate", Component Leads, URL

attachment of JRA9174 http://jira.atlassian.com/browse/JRA9174 adds the following improvements to BugzillaImportBean.java: Create Issue Links with type "Duplicate" (and create this link type if it doesn't exist). Create Component Leads. Concatenate field URL to field Environment

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Canned Response issue operation plugin

JIRA:Issue Operations Plugin Module is very easy to use, because for simple links you don't even need to write any code. Here is how to create a sample 'Canned Response' link on issues, which populates the comment field ...

Client-side Password Rules Checker

patch enables you to govern password rules on the clientside. A big thanks to Matthew E. Porter for providing this. This patch relates to JRA2470 http://jira.atlassian.com/browse/JRA2740 and is only meant as an interim solution. Instructions Edit file: {{/atlassianjira/secure ...

Component Lead Notification Type

Some Jira users want to set up Jira to send notifictions to issue component lea. See http://jira.atlassian.com/browse/JRA3924. There in attachment notificationtypecomponentlead.zip solves this problem, and shows an example of how you could add your own notification ...

Copyright information for attachments

We have made some code customizations for Apache's JIRA installation http://issues.apache.org/jira, the main one being that users must specify whether they grant Apache the copyright to an attachment (eg. for code patches): !http://opensource.atlassian.com/jiraasfplugin ...

Create URLs from Custom Fields with Comma-Separated Ids

Introduction We needed a way to link to external bug trackers via a custom field. Perhaps the most appropriate advance would have been to write a Custom Field Plugin, but I found a solution which is much simpler and perhaps might ...

Customise JIRA For Test Case Management

content has been contributed by . These rough notes describe how I implemented a test case and test result tracking system using Jira. Note: the changes below mean that the Enterprise edition is necessary. Tool Requirements A test case manager ...

CVS linking with Bugzilla ID

big thanks to Matt Doar for providing this code. Currently the "Version Control" tab will only show CVS activity for commits that have the Jira issue ID in the log message. This code allows groups moving from bugzilla to also show CVS ...

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Development Environment with WTP Tomcat Maven2

How to develop with WTP Tomcat Maven2 A way to build a developpement based on : WTP 0.7.0 (based on Eclipse 3.1.0), free and more light than WSAD 5.1.2 and RAD 6.0 used at the office. Tomcat 5.0.28 : The configuration of this release has been ...

Displaying Custom Fields with no value

default JIRA does not display custom fields that have no value on the View Issue page. However, some may wish to show all fields anyway. The feature request for this is JRA6697 JRA6697@JIRA, please vote for the issue to increase its popularity ...

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Editing JIRA workflow XML by hand

sequence of states a JIRA issue can be is determined by the issue's 'workflow'. Workflows are defined in terms of steps (states) and transitions between states in JIRA's workflow editor (see the documentation http://www.atlassian.com/software/jira/docs/latest/workflow.html for details). JIRA ...

Extra Jira Icons

Attached are a few issue icons from me (Neal). To install download the icons and place them in the directory /atlassianjira/images/icons/ Then, you can associate them with issue types or statuses by specifying the new Icon URL in JIRA Administration. ...

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Feature Discussion

you have specific feature requests, we encourage you to file them at http://jira.atlassian.com. (Be sure to search and see if your feature request already exists. If so, you can vote

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GNOME Terminal Issue Hyperlinking Patch

Zach, one of our support engineers wrote a patch for the GNOME http://www.gnome.org Terminal application to provide hyperlink access to support issues mentioned in console IRC and/or email sessions. !gtjira.jpg align=center! Apply the patch with: DISC:/gnometerminal2.4.2$ patch ...

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Home

space just for the JIRA community to play in. If you have any useful in house documentation or helpful hints that work for your team, we'd love to hear about those too. If you've written a script, tool or plugin that works with JIRA please ...

How to add a user to JIRA Backend

article descibes how to add a user to the JIRA backend database (Microsoft SQL Server in our case) We use this in our script that adds users from active directory to JIRA. Any comments welcome... Create a record in userbase & membershipbase ...

How to Set the value of a cascading select list in an issue.

from this forum thread http://forums.atlassian.com/thread.jspa?threadID=26585 Thanks Bas To update a custom field value in an issue , using the Jira API , is done with updateValue function Sound easy ,till you see what values you ...

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Ideas for JIRA Integration

Since my original contributions to JIRA Integration ideas seems to have disappeared, I guess it's time to create a new page. What I'd like to see is: Global configuration settings for JIRA instance's address. If the address changes, it shouldn't require ...

Index

Indexes to accellerate Jira Remove Issue operation

Creating the indexes below improves performance of the Remove Issue dramatically: create index ix1notificationinstance on notificationinstance (source,notificationtype,emailaddress) tablespace jiraindex; create index ix1OSHISTORYSTEP on OSHISTORYSTEP (ENTRYID) tablespace jiraindex; create index ix1jiraissue on jiraissue (workflowid) tablespace ...

Installing JIRA on Debian or Ubuntu

some rough notes for getting JIRA installed in a Debianfriendly way, using the 'tomcat5.5' package, and copying files to FHS http://www.pathname.com/fhsapproved places. Hopefully one day it will form the basis for a JIRA .deb. The safe, recommended, straightforward way of getting ...

Integrate JIRA With A Test Case Management Tool

possible to customise Customise JIRA For Test Case Management without needing any thirdparty tools, or you can integrate with any of the following test case managers: ApTest Manager Pitch: Affordable test management for software and hardware QA projects ...

Integration of Jira User Management with FTP

primary choice for a FTP server fell onto the shoulders of Pure FTPd http://www.pureftpd.org/ given its flexibility in managing MySQL based SQL backend, and because (honestly) ProFTPd http://proftpd.org/ was SEGFAULTing with the MySQL backend. The patch has been ...

Issue Properties

Jira Issue (as returned from JiraCreateSearch) has the following properties, as returned from .getAllKeys(): created, summary, component, workflowId, timeoriginalestimate, fixfor, type, timespent, environment, resolution, status, updated, timeestimate, id, key, duedate, description, project, reporter ...

Issue Tracker Reviews & Comparisons For JIRA

Independent Reviews Author Compared To Published \\ Product management nirvana http://blogs.splunk.com/cfrln/2008/01/20/productmanagementnirvana/ Christina Noren \\ Jan 08 \\ Tools for the development team http://stevepeacocke.blogspot.com/2008/01/toolsfordevelopmentteamjira.html Steve Peacocke SourceForge Jan 08 JIRA vs FogBugz ...

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Jabber integration

JIRA Best Practices

JIRA Code Examples

JIRA Custom Fields

JIRA Enterprise Requirements

page lists major improvements and feature requests that can help with Enterprise Deployments of JIRA. If you would like to share your thoughts please add comments to this issue. JRA1560@JIRA Better support for logical operation (and/or/not) type of filters JRA1330 ...

JIRA in an Agile Environment

Many development teams are using JIRA (and Confluence) for agile software development http://en.wikipedia.org/wiki/Agilesoftwaredevelopment with a methodology like XP http://en.wikipedia.org/wiki/ExtremeProgramming or Scrum http://en.wikipedia.org/wiki/Scrum%28inmanagement%29. We'd like to collect ...

Jira in Italia

Jira Italian User Group Scopo Lo scopo è quello di riunire, censire, consolidare la comunità degli utenti di Jira italiani. Il tentativo è quello di verificare anche la possibilità di ...

JIRA preliminary plan for project import-export

summary of what is and isn't included in the project import/export feature for JIRA 4.0 Note. Some element's inclusion/exclusion may change during the development process. Included Project \ Name, Key, URL, Lead, Description, Default Assignee Versions ...

JIRA Presentation Material

Feel free to use or adapt the presentation material below when demonstrating JIRA to others: PowerPoint Presentation Slides JIRA Presentation MaterialJIRA Overview.pps (.ppt) Printable PDF Brochure http://www.atlassian.com/software/jira/atlassianjirabrochure.pdf (.pdf) Demonstration Video ...

JIRA Remote API Additions

From the work I've been doing on the JIRA/IntelliJ IDEA integration I've identified several items/areas where integration cababilities currently lack ( note, I've not looked at whatever SOAP API is currently available/undocumented ). mike I've ...

JIRA Reports

page where JIRA users can share their reports and SQL queries that they use to get the job done. Please do not hesitate to describe what JIRA reports you have put together and how you went about achieving the goal ...

JIRA Section 508 Accessibility Compliance

Some USbased organisations must comply with US federal legislation Section 508 http://en.wikipedia.org/wiki/Section508AmendmenttotheRehabilitationActof1973 for their software. Applicable criteria for Section 508 website compliance http://www.section508.gov/index.cfm?FuseAction=Content&ID=12#Web Full text of Section ...

JIRA to Mercury TestDirector bridge

some significant interest in creating an automatic bridge between JIRA and Mercury TestDirector http://www.mercury.com/us/products/qualitycenter/testdirector/. TestDirector is a tool that many QA teams prefer as it allows integrated management of requirements, test plans, manual ...

JIRA Vs ClearQuest

quick list of articles comparing IBM Rational ClearQuest (CQ) and JIRA http://www.jira.com. Hacking ClearQuest for Fun and Profit http://fatcaterpillar.org/journal/2006/04/24/hackingclearquestforfunandprofit.php by Stewart Johnson How not to create an Issue Management System http://www.cwinters.com/news ...

JIRA Vs TrackStudio

Features offered by JIRA http://www.atlassian.com/software/jira but unavailable in TrackStudio 3.5.19. JIRA Features (/) Productivity and responsetime reporting http://confluence.atlassian.com/display/JIRAEXT/JIRAChartingPlugin (/) Peroperation user security http://www.atlassian.com/software/jira/docs/v3.11/security.html (/) Time ...

Jira vs. TestTrackPro

DISC:zbeckman We recently compared TestTrackPro to Jira. We ended up choosing Jira, but it was a close margin. I thought I'd document a few of the things we liked about TestTrackPro. TestTrackPro is a mature product. It's been around for a long ...

JIRA Webinar Resources

Thank you for attending one of our recent JIRA webinars. Below are the resources that was discussed in the webinar. \\ \\ Enabling JIRA features as demonstrated in the webinar By default JIRA comes shipped with some features not enabled, you can easily enable the features in the following ...

JIRA WebListener Plugin

Whilst JIRA is a Java based issue tracking system, not everyone who runs it using java in their daytoday IT lives, they may be using .NET, Python, Ruby, or any number of disparate technologies. Awhile ago an associate who works for a .NET ...

JiraCreateSearch

create and run a search using the Jira API, obtain a SearchRequest object and addParameter's to it. SearchRequest sr = new SearchRequest(remoteUser); sr.addParameter(new StatusParameter( String.valueOf(IssueFieldConstants.RESOLVEDSTATUSID) )); sr.addParameter(new DateParameter(DocumentConstants.ISSUEUPDATED, EntityOperator.GREATERTHANEQUALTO, start)); sr.addParameter(new DateParameter(DocumentConstants.ISSUEUPDATED ...

JiraIssueChangeHistory

Once you have a Jira issue, you can obtain it's change log, for instance to find it's resolved date. A given change entry has a map, much like JiraIssueProperties: GenericEntity:ChangeItemoldvalue,nullgroup,11438newvalue,null field,Assigneeoldstring,tchivertonnewstring,rfryid,12159 fieldtype ...

JSP for sorting customfield options alphabetically

functionality was added in JIRA 3.2, so this modification should not be necessary if you are using JIRA 3.2 or later. JSP for sorting customfield options alphabetically currently works with select and multiselect and cascadingselect Fields, see attached file. Use at you own ...

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Linden Labs Feature Requests

Allow Voting on issues after issue is resolved At present, jira doesn't allow votes to come in on a project after the project is completed. We need to be able to use voting both as a signal that something is perceived as valuable, and also as a way of evaluating the impact ...

List project leads in Administrators page

JIRA footer is a 'Contact Administrators' link: !http://opensource.atlassian.com/jiraasfplugin/images/adminsold.png! For large organizations, it might be desirable for each project to have a JIRA administrator, who can be responsible for that project's JIRA modifications. In this case, users need to be directed to the relevant ...

Live Customer Sites Powered By JIRA

selection of open source and community projects publicly using the JIRA issue tracker http://www.atlassian.com/software/jira. Organisation Type Example Projects & Notes Thumbnail WSO2 http://wso2.org/svn Open Source Example of embedding JIRA in a webpage ...

Localised Date Problem

How to resolve unparseable Date issued from DatePickerConverter Problem Description Last on was encountered with the usage of JIRAEXT:Timesheet report and portlet ... In the TimeSheet Portlet, a HREF is build in the Velocity Template as follow : M

Mercury TestDirector Prototyping

nbsp;Ok we're at a very early stage, and so are having to learn the capabilities that JIRA exposes and the Test Director (/ Quality Center) stuff. Test Director Server is J2EE, communicates with clients over HTTP. However, this protocol is closed. Clients have ...

Merging Jira Servers

Draft If you have a situation where you have two or more Jira Servers that you want to combine into one, then you are kinda stuck. There is no easy way to move projects/issues between servers. The main reason is because of the intimate relationship ...

Meta issues

We use the special "Meta Issue" issue type together with "contains/is part of" linking to group issues. This way we can group all the issues concerning the documentation PDF layout issues or specific feature groups without creating plenty ...

Move Worklogs from Issue to another

SGBD Oracle Purpose Move Worklogs from Issue to another, depending on a Date Requirement No managed Juridiction. It is assumed that the Source and Destination Issues are in the same project / Move Worklogs from an Issue to another Usage : Begin moveWorklogs 'FOO100','FOO120 ...

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Notification to group

Q: What must I do the get an automatic notification to a group of people about a new Issue? A: You'd edit the notification scheme associated with the project, and add a group to be notified on the 'Issue Created' event. Q: How rich are my ...

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Obtaining an issue via an old issue key

Search the change logs to find the issue that used to be called 'key' @return The new Issue, null if none exists @throws GenericEntityException if an unexpected error occurs / private GenericValue findMovedIssue(final String origKey) throws GenericEntityException { String key ...

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Packaging JIRA Maven 1-based plugins for easy upgrades

simple convention for packaging JIRA plugins, which allows conforming plugins can be automatically compiled against new versions of JIRA. Additionally, there is a convention whereby new files required by the plugin can be added to JIRA, and patches specified to modify JIRA ...

Performing a workflow transition on comments and edits

big advantage of using JIRA for support, rather than something informal like email, is that the status of the issue is always explicitly tracked. We always know who is next expected to respond, and there is no confusion about when an issue is considered closed ...

Permission - How to restrict access to fixVersion but allow to resolve issues?

Problem Many JIRA admins would like to have the ability to resolve or reopen an issue separated from assigning a Fix Version/s. Compare the discussion of the ticket JRA1330. \\ Example scenario: Assume you want to want to grant the permission to resolve ...

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Receiving & Posting JIRA Updates Via SMS

possible to setup JIRA update notifications to be sent to user's mobile phone as an SMS message by developing your own custom plugin. While this has not been attempted yet, you can develop one yourself using the guidelines below ...

Recurring Issues

We have a task that recurs every two month, say. As soon as it is marked completed, it should be rescheduled (or a copy of it) within two months. How do a go about that? It maybe worth creating a Service that checks for this Issue and then creates a new one ...

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Searching by custom field value in JIRA 3.2

Here is a code sample for JIRA 3.2 that finds issues with a given custom field value: Issue result = null; SearchRequest sr = new SearchRequest(true); // search without security checks CustomFieldParamsImpl cfpi = new CustomFieldParamsImpl(cfTicketID); cfpi.addValue(Collections.singleton ...

Service for updating select-list values

Here is some sample code for a JIRA service which populates or updates the values of a custom field select list. In this example, the service deletes any existing options, and repopulates the options with versions from all JIRA projects. It is written for JIRA 3.4.x ...

Setting up JIRA as a helpdesk

information on this and child pages is in development. Use at your own risk! This article describes how to set up JIRA Enterprise as a helpdesk or support system. It is based on Atlassian's experiences using JIRA for support on https://support.atlassian.com, where we handle about ...

SLAs and timeout alerts in JIRA

Support teams generally want to respond to customers within a certain time frame. This is often formalized in a service level agreement (SLA). A basic feature of helpdesk systems is the ability to notify staff and managers of cases that are in danger of exceeding the SLA. Not being a native ...

SQL Queries

Step by step install of JIRA on Orion,IBM JAVA,MYSQL on Red Hat 4x

Step by step install of JIRA on Orion/IBM JAVA/MYSQL on Red Hat 4x This document will help you setup an Orion, IBM java, MySQL, and Jira server with the followig packages on a Red Hat AS 4.2 x86 server running ...

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Test

Test Case Management Tool Integration Discussion (Archived)

See Integrate JIRA With A Test Case Management Tool for a list of tools JIRA integrates with. The discussion below is now outdated. Previous Discussion There is no reasonably priced Test Case Management tool on the market there is a big opportunity here to provide an obvious ...

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Unordered workflow transitions (eg. issue approval)

Introduction Sometimes one wishes an issue to pass through a set of transitions, but the order in which they are run does not matter. For example, if an issue must be approved by 3 different managers, the order usually doesn't matter. JIRA uses the OSWorkflow ...

Using CVSNTs History SQL tables instead of parsing the CVS Logs

3.7 compliant\!\!\!\!\! Working on it though\! \\ CVSNT will automatically create SQL records for the cvs history. We have one very large project that when attempting to access the cvs repository through Jira, never finished parsing the logs. I ...

Using Javascript to set custom field values

Database Values JIRA Plugin JIRAEXT:Database Values JIRA Plugin will allow users to populate custom field with values extracted from a database. JIRA 3.2 and onwards support the ability to enter arbitrary HTML (as opposed to raw text) as the 'description ...

Using Lotus Notes url's in Jira Issues

Currently (as of 3.6 versions) Jira will only render urls as links if they use one of the protocols hard coded in the URL list. If you wish for something else to be rendered as a link, such as Lotus Notes links which use the Notes:// protocol, you ...

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Watcher Enhancements

What does this patch provide? This patch is against 3.1 enterprise and has the following 2 enhancements. Add watchers at the time of issue creation: I hacked the relevant jsp's and java code so that the the issue creation form shows an add ...

Workflows in the database

JIRA stores workflows in their native XML format as strings inside the database: mysql> describe jiraworkflows; Field Type Null Key Default Extra ID decimal(18,0) NO PRI 0 workflowname varchar(255) YES NULL creatorname varchar ...

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