| Name | JIRA Issue Time Tracker |
|---|---|
| Version | Alpha 0.1 |
| Product Versions | Tested on 3.11 & 3.12 |
| Author(s) | Chris Bradshaw |
| Homepage | http://www.brightgen.com |
| Price | Free |
| License | |
| JavaDocs | |
| IssueTracking | http://developer.atlassian.com/jira/browse/JITTR |
| Download JAR | SLAReport-0.1.jar |
| Download Source |
Description/Features
This is a plugin that will track how long Jira issues have been in flight taking into account office hours and weekends. The plugin offers two reports types:
- Aggregated Report This report shows one report line per issue, it will add up all the time the issue has been in flight and display it's current status
- Detailed Report This report shows a break down showing all the statuses an issue has been through and how long the issue spent in each state. The report currently supports the following issue types although more will be added:
- Incident
- Bug
- Change Request
- Improvement
- Issue
- New Feature
- Task

Warning
The plugin currently only support databases Oracle 10g and MySql 5.0
Installation
(On Jira Standalone)
Copy the jar file to $JIRA_HOME/atlassian-jira/WEB-INF/lib
Then restart Jira and the plugin will be loaded
Usage
Once the plugin is loaded you should see a link in the reports column reading SLA Report. Click this link and fill in the required details.
- Select the project you wish to report on
- Select the status you wish to report on (currently supports Unresolved, Resolved and Closed)
- Select the issue type you wish to report on
- Optionally set your office opening and closing hours (24 hour e.g. opening = 8 closing = 17)
- Select whether or not you wish to include weekends in your calculation
- Optionally you can specify to select all issues created after the date you enter (format should be dd/mm/yyyy)
Examples
Screenshots

Comments (2)
Oct 09
Svein Olaf Bennæs says:
We've looked into this plugin, but unfortunately it is yet not flexible enough t...We've looked into this plugin, but unfortunately it is yet not flexible enough to meet our needs as we use customised workflows for our issue tracking (~15 steps and statuses, and about ~50 transitions), and this plugin currently supports only a few predefined statuses. Is there a chance that future releases will support custom statuses?
Oct 09
Chris Bradshaw says:
Svein, The plugin only uses statuses as a filter, i.e. all resolved, all unreso...Svein,
The plugin only uses statuses as a filter, i.e. all resolved, all unresolved, all closed but will report on all custom statuses and how long the issue was in that status. Unfortunately this plugin will not support workflow statuses and requirements as it is designed to be generic but please contact me via email chrisbradshaw[at]brightgen[dot]com and we can discuss your requirements in more detail and try to ascertain if the plugin can be used to meet your needs or whether we can potentially develop a customised plugin that will be written in line with your direct requirements.
Regards,
Chris