JiraSnap - Screen Capture for Jira

Good idea and thanks for contributing this. Here are some suggestions:
1) Create - can't create issues for projects that have more required fields than are available in this interface.
2) Need option to add capture to an existing bug.
3) I didn't get the edit options you show in the pictures
4) Configuration action is important only once, suggest you make screen capture the first button.

Very cool, thanks Joseph! The first issue Bob lists blocks us from using it in our environment, but I'll keep checking back to see if you've made any progress. I think our QA team would really dig it.

Hi,

sure the tool is great. To add as a bug, when you resize the jirasnap window crop and markup options are lost. Seems that the right panel is static.

0.3.1 has some nice improvements! Liked renaming of configuration to settings! It needs to be done in the icon tray menu as well. Default image format needs to be png, otherwise too many bitmap files will be created and they are too large. Perhaps consider REMOVING bitmap option entirely. Like the post above, we cannot use as is with the 1) and 2) issues outstanding.

Joseph,

this looks like a great feature. But when I click on Create Issue the screen just hangs. I think it's because I am on 3.6.5 and the error message is "No such operation 'getProjectRoles'"

So I guess you need to edit the Product Version to 3.7 or higher?

Cheers,

Neal

Nice plugin. When trying to create a ticket, I get the error "fail to create a new issue. Object reference not set to an instance of an object.". We're currently running Jira 3.7.3-#187 and I'm using JiraSnap 0.5. What is going wrong here? Thx

Users need to be of project admin? 3.8 Installations.
 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

********** Exception Text ************
System.Web.Services.Protocols.SoapException: com.atlassian.jira.rpc.exception.RemoteValidationException: Error getting project role actors The user does not have the JIRA Administrator permission, or is not running Enterprise and does not have the Project admin permission.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at JiraSnap.jira.JiraSoapServiceService.getProjectRoleActors(String in0, RemoteProjectRole in1, RemoteProject in2)
at JiraSnap.JiraHelper.GetUsersByProject(String projectkey)
at JiraSnap.CreateIssueFrm.RefreshProjectProperties(String key)
at JiraSnap.CreateIssueFrm.RestoreConf()
at JiraSnap.CreateIssueFrm.InitJira()
at JiraSnap.CreateIssueFrm..ctor(String tempFileName)
at JiraSnap.JiraSnapFrm.bnCreateIssue_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

I'm working to find the reason of these issues at the moment.
It has not been tested enough, especially for the various JIRA versions and editions.

As you have improved your plugin I'm trying it again: _Attach To..._ is working fine, but it is impossible to create an issue if there are some required custom fields, even if they have a default value.

This looks like a useful tool, but i can't get it to connect properly.

I'm using jira 3.7.3 and when i click the test connection button (with all the proper values) I get:

Client found response content type of 'text/plain; charset=UTF-8' but expected 'text/xml'

and then the soap packet with the valid login return. 

Hi,

version 3.9.2 installed of Jira, I've got the following error:

Fail to attche de image file to the issue [ISSUE ID]
java.lang.reflect.InvokationTargetException

big problem,

Hi Joseph,

JiraSnap.zip seems to be corrupt. Could you please try to upload a new version?

Thanks!

Suggestion: if the SOAP API does not allow you to determine the necessary custom fields required for issue creation, perhaps that information can be stored in a configuration file that JiraSnap loads. The "lookup key" would have to include at least the JIRA url and project, but perhaps more (e.g., issue type) depending upon how customizable JIRA is.

Alternate suggestion: if the SOAP API does allow you to get a list of all of the custom fields, fetch that and allow the user to select which ones to additionally set. Again, perhaps the fetch can make use of the values already entered for JIRA URL, project, affected version, etc.

Dan

Hi guys, I'm having an error trying to connect to JIRA.

Steps:

1. Open JiraSnap

2. Click on settings

3. type URL / User name/ Password

4. Click on [Connection Test]

Error Message: 

 "The request failed with HTTP status 503: Remote API not activated for this JIRA installation.."

* Please advice - Thanks.

 Jira version: Enterprise Edition, Version: 3.10.2-#262

any chance of some caching of the downloaded jira info?

Thanks for contributing such a convinent tool.  I have a feature request

It would be really great, if you could also include "Fix version" also in the GUI. All of our filters are based on fix version and I always have to open the JIRA entry in browser to fix the "fix version".

santhosh