SalesForce.com JIRA CRM Integration

Bi-directional integration of accounts and contacts in salesforce.com or SugarCRM with Atlassian JIRA, allowing transparent communication between your sales and development teams.

Name	SalesForce.com JIRA CRM Integration
Version	3.2.1
Product Versions	4.0
Author(s)	Go2Group
Homepage	Go2Group CRM Plugin
Price	The Go2Group CRM Plugin is still only $995
License	Go2Group Software Product EULA
JavaDocs
IssueTracking	See below
Download JAR	Download now!
Test Drive	salesforce - Demo this now on the salesforce AppExchange platform!
Download the Video	See the video demo

Description/Features

Go2Group's CRM Plugin is the only SECURE way to seamlessly exchange crucial information between development and sales teams using industry-best solutions. The CRM Plugin displays customer data from a CRM System in a JIRA ticket and JIRA issues in a CRM System screen, sharing timely knowledge between two otherwise disparate teams.

The Go2Group CRM Plugin can also interface with other CRM systems: Salesforce, SugarCRM, and any proprietary CRM system capable of using calls to database-stored procedures to access CRM data automatically.

An extendible Java API is available to integrate with other CRM systems.

This application is both bi-directional and SECURE.

For more information, including an online demo, please visit the Go2Group CRM Plugin page on our website, or contact Go2Group for specific requests.

Additionally, visit the salesforce.com TestDrive set up for our customers to try the CRM Plugin.

Usage

Installation is simple and straight forward - install the plugin on your JIRA server. Create custom fields in JIRA and add the desired report screen(s) to salesforce. For more information, see the Go2Group CRM Plugin Installation Guide on our support site.

Go2Group's salesforce.com JIRA CRM Plugin

JIRA view of accounts	Display the issues with all saved filters as links	Display the issues for an account in salesforce

Select one or many acconts in JIRA/create issue	Display issue and account info in JIRA	Searching for all issues for this account in JIRA

Examples

See the video demo (video demo now available for download, in WMV format). Also, try the SalesForce Test Drive - a working installation of the plug-in.

Version History

v3.2.1 Now Available

Includes support for JIRA 4!

PLUGINCRM-479 - The version displayed on the crm setup is 3.1.1. It should be 3.2.
PLUGINCRM-480 - Change the plug-in so that neither an installer nor an initial properties file is needed for installation

v3.0 Includes the following updates:

SugarCRM integration - The Go2Group CRM Plugin 3.0 communicates with SugarCRM and Atlassian JIRA via a new SugarCRM service. PLUGINCRM-55
Custom Tab Support - The Go2Group CRM Plugin 3.0 now support querying against data in custom-added Salesforce tabs, pulling that data into JIRA when creating an issue. PLUGINCRM-30
Updated Encryption - The Go2Group CRM Plugin 3.0 encrypts passwords up to 64 characters using a 512- bit key. PLUGINCRM-152
Salesforce Notifications - When a Salesforce case is updated through a JIRA issue update, the owner of the Salesforce case is notified of the change by email. PLUGINCRM-112
Bug fixes and performance enhancements
The entire list of updates can be found on the Go2Group support site!

v2.3 Includes the following updates:

Support for multiple Salesforce issues linking to a single JIRA issue
Replication prevention of attachment from JIRA to Salesforce
Salesforce fields are updated when a JIRA issue is created or updated
Bug fixes and performance enhancements

v2.13.6 Now Available Includes the following updates:

Now Salesforce Certified!
Integration with Salesforce Professional edition
Works on Windows, Mac, and Unix platforms
Minor bug fixes and performance enhancements

v2.12.6 Now Available Includes the following updates:

Simplified salesforce.com installation
Performance updates
Minor bug fixes

v2.12 Includes the following updates:

Create JIRA issues directly from your salesforce account!
Query custom fields in salesforce.com
Performance updates
Minor bug fixes

v2.11 Includes the following updates:

Enhanced Password encryption
Simpler account selection through the use of AJAX

v2.0: Includes the following updates:

The client and the applications fields are now 'linked' on one screen, ie, when a client is selected, its related application appear in the application screen.
A search box has been added to the client field, ie, typing character in this field results in the matching clients to be put in the client field. This is a true AJAX enabled field - as you take queries are sent to the database real time via a new servlet.
The view of the application information has been revised in the issue screen - the media types are now displayed and repeating application names are not displayed.
In the navigator view (the results of a find), the client is displayed as client:id and the application name is only displayed instead of the HTML table (as in the previous release).
A searcher has been added for the Clients and Applications fields so issues can be found for a specific client or specific application. This requires re-indexing the JIRA database (see step #5 below).
- Additional fields have been added to the properties file to support these features.

~~v1.1~~ No longer available - Includes the following updates: