Product: Bamboo
Environment
| Operating System | |
|---|---|
| Affect Version/s | 1.2.4 |
| JVM | |
| Database | MySQL 5.x |
| Application Server | Tomcat 5.5.x |
Error Message
If a new user is added to LDAP/AD the new user is unable to log in to Bamboo.
Symptom
Diagnostics/Test
Firstly, check your atlassian-user.xml file to see whether caching is enabled.
Use Jxplorer to check whether the user has been created successfully and try authenticating against the user outside of Bamboo.
Root Cause
The atlassian-user's caching user managers are constructed with a cachemanager that the application wants it to use - if you look at confluence, which uses the same library the cache gets refreshed almost instantaneously when a user is added, where as with Bamboo, the server needs to be restarted for the cache to be refreshed.
Solution
There is a open JIRA bug for this issue.