CSP-10484 - Initial Confluence Installation JDK version

Product: Confluence

Environment

Operating System  
Affect Version/s 2.5.4
JVM  
Database  
Application Server  

Error Message

startup.sh command show: 
{noformat}
If you encounter issues starting up Confluence Standalone, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Installat ion+Guide
Using CATALINA_BASE: /home/ldhv/confluence-2.5.4-std
Using CATALINA_HOME: /home/ldhv/confluence-2.5.4-std
Using CATALINA_TMPDIR: /home/ldhv/confluence-2.5.4-std/temp
Using JRE_HOME: /usr/lib/jvm/java
{noformat}
http://localhost:8080 does not show anything

Symptom

WARNING: error instantiating 'org.apache.juli.ClassLoaderLogManager' referenced by java.util.logging.manager, class not found
java.lang.ClassNotFoundException: org.apache.juli.ClassLoaderLogManager not found
   <<No stacktrace available>>
WARNING: error instantiating '1catalina.org.apache.juli.FileHandler,' referenced by handlers, class not found
java.lang.ClassNotFoundException: 1catalina.org.apache.juli.FileHandler,
   <<No stacktrace available>>
Exception during runtime initialization
java.lang.ExceptionInInitializerError
   <<No stacktrace available>>
Caused by: java.lang.NullPointerException
   <<No stacktrace available>>

Diagnostics/Test

Root Cause

The error message indicates the application has not been correctly installed with a correct JDK version.

Solution

1. Ensure the download of Confluence completed successfully and archived extracted fully.
2. Environment is configured correctly.
3. Supported and valid JDK version and java patch specified.

Most likely due to JDK environment not installed correctly. Reinstall of JDK resolved the issue.

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