Product: Confluence
Environment
| Operating System | |
|---|---|
| Affect Version/s | 2.5.7 |
| JVM | |
| Database | MySQL 5.x |
| Application Server | Tomcat 5.5.x |
Error Message
The message received when accessing port 8080 is: HTTP Status 404 - / type Status report message / description The requested resource is not available. Apache Tomcat/5.5.15 Java@youtopia4:/home/confluence/bin$ ./shutdown.sh If you encounter issues starting up Confluence Standalone, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide Using CATALINA_BASE: /home/confluence Using CATALINA_HOME: /home/confluence Using CATALINA_TMPDIR: /home/confluence/temp Using JRE_HOME: /usr/lib/kaffe WARNING: System property "java.util.logging.manager" should be the name of a subclass of java.util.logging.LogManager Created MBeanServer with ID: [UID: 1741755938,1188561241471,-32768]:youtopia4.vmol.de:1 Java@youtopia4:/home/confluence/bin$ ./startup.sh If you encounter issues starting up Confluence Standalone, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide Using CATALINA_BASE: /home/confluence Using CATALINA_HOME: /home/confluence Using CATALINA_TMPDIR: /home/confluence/temp Using JRE_HOME: /usr/lib/kaffe
Symptom
Logs Contain:
SEVERE: Error reading descriptors org.w3c.dom.DOMException: NOT_SUPPORTED_ERR: The implementation does not support the requested type of object or operation. at org.apache.xerces.dom.CoreDOMImplementationImpl.createLSParser (source file unknown) SEVERE: Error in dependencyCheck java.util.jar.JarException: Section should start with a Name header: unexpected ' ' at java.util.jar.Manifest.read_section_name (Manifest.java:310) at java.util.jar.Manifest.read_individual_sections (Manifest.java:292) at java.util.jar.Manifest.read (Manifest.java:169) at java.util.jar.Manifest.<init> (Manifest.java:94) at java.util.jar.JarInputStream.readManifest (JarInputStream.java:115) at java.util.jar.JarInputStream.<init> (JarInputStream.java:95) at java.util.jar.JarInputStream.<init> (JarInputStream.java:80)
Diagnostics/Test
Reviewed the Error message and noticed that the customer was using Kaffe to run Confluence.
Root Cause
Kaffe is an unsupported version of Java and is not an officially licensed version of the Java virtual machine.
Solution
Recommended to the customer, to install Sun JDK 1.5 or 1.4 at the least, and follow the instructions listed in the Confluence installation document