CWDSUP-701 - Jira Confluence Trusted Application not working with Crowd SSO

Product: Crowd

Environment

Operating System  
Affect Version/s 1.2.2
JVM  
Database Oracle 10.x
Application Server Tomcat 5.5.x

Error Message


Symptom

Trusted Applications functionality in JIRA & Confluence without Crowd integration works. The Confluence jiraissues macro displays JIRA issues correctly.

When Crowd is integrated with JIRA & Confluence, the jiraissues macro no longer works when using the Trusted Application feature. The jiraissues macro does not display an error and does not display any JIRA issues.

Diagnostics/Test

Root Cause

The Crowd client JARS used in JIRA or Confluence do not match the version of Crowd being used.

Solution

Update Jira and Confluence JAR files to the correct version.

Verify if the following JARs have the same version of the current Crowd instance

If your Crowd version is X.Y.Z, you should have the following files:

  • For Confluence you should have:
    crowd-core-X.Y.Z.jar
    crowd-atlassian-user-X.Y.Z.jar
  • For JIRA you should have:
    crowd-atlassian-user-X.Y.Z.jar
    crowd-core-X.Y.Z.jar
    crowd-integration-acegi-X.Y.Z.jar
    crowd-integration-jive-X.Y.Z.jar

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