AuthenticationFailedException after Adding an Email Handler
Symptoms
The following error appears in the logs after configuring a create issue email handler:
javax.mail.AuthenticationFailedException: Logon failure: the specified account password has expired
Cause
The mail account you've configured isn't able to login to the mail server.
Resolution
Review the atlassian-jira log to see the authentication failure reason:
- The password may have expired.
- The password may be incorrect.
- The username may be invalid.
- The connection to the mail server may be severed.
Last modified on Feb 23, 2016
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