Problem

When using dashes "-" in text-field custom fields you receive inconsistent search results in JQL.

Diagnosis

Diagnostic Steps

1. Create text-field custom fields with values of test-123 test-456 test-789
2. Search for "<customfield>" ~ test-*"
3. After a re-index, you may or may not get all of those expected values from the query result

Cause

• Lucene indexing doesn't index dashes, so using them in your text fields will result in inconsistent results when attempting to query them.  Especially when combined with the "*" operator.
• See  JRA-45286 - Getting issue details... STATUS  and the response that this is not a bug.

Workaround

• Replace underscores (or don't use either) for dashes for any value that you are going to be consistently searching against.