JIRA Agile error during page load - curl already exists

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

 

 

Problem

Accessing Sprint Boards generates an exception. 

An error occurred
Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Details

        Exception: Error: curl already exists
        Resource: https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js
        Line: 4
        Column: 3940
        Exception: Error: duplicate define: wrm/jquery
        Resource: https://jira/s/0be2541ddf2b3fc6e29767025f6054cc-T/en_US-a4dpdp/6339/191/44b40b2ecfd2924ea6f43be00f94052f/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,gh-rapid,jira.global,jira.general/batch.js?locale=en-US&richediton=true&jag=true&agile_global_admin_condition=true&jaguser=true
        Line: 12289
        Column: 10107

Environment
...
Stack trace

    x.setApi@https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js:4:3940
    R@https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js:4:9369
    @https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js:4:10437
    @https://jira/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-a4dpdp/6339/191/3.1.0/_/download/batch/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl/com.atlassian.plugins.atlassian-plugins-webresource-plugin:curl.js:4:2

 

Diagnosis

Environment

  • JIRA with additional plugins 

Cause

Some of plugins initialize curl.js Jscript libarary and that conflicts with JIRA Agile code. 

Resolution

Try to disable plugins one by one trying to isolate the problem.

List of know plugins, which is causing this problem:

 

Last modified on Oct 24, 2016

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