Unable to Update the Information of SMTP Mail Server Due to Work Directory
Symptoms
Updating the SMTP mail server in UI fails with this stack trace:
...
2010-10-08 10:10:22,536 http-8081-3 ERROR [500ErrorPage.jsp\] Exception caught in 500 page /secure/admin/views/mail/updatesmtpmailserver.jsp(67,8) Unable to load tag handler class "webwork.view.taglib.ui.PasswordTag" for tag "ui:password"
org.apache.jasper.JasperException: /secure/admin/views/mail/updatesmtpmailserver.jsp(67,8) Unable to load tag handler class "webwork.view.taglib.ui.PasswordTag" for tag "ui:password"
at org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:40)
at org.apache.jasper.compiler.ErrorDispatcher.dispatch(ErrorDispatcher.java:407)
...
Cause
The web application server's work directory (e.g. Tomcat's work directory) contains outdated files or may have been corrupted.
Resolution
Delete the contents of the work/ directory and restart JIRA.
Last modified on Mar 30, 2016
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