Issue types

Your teams can collaborate in Jira applications by breaking down pieces of work into issues. Issues can represent tasks, software bugs, feature requests or any other type of project work.

Each Jira application comes with default issue types to suit the needs of your projects and teams. Get started with these default issue types or create your own. Here's an example of specific issue types within each Jira application: 

Issue type Description

Task Task that needs to be done
Subtask Smaller task within a larger piece of work

Story Functionality request expressed from the perspective of the user
Bug Problem that impairs product or service functionality
Epic Large piece of work that encompasses many issues

Incident System outage or incident
Service request General request from a user for a product or service
Change Rollout of new technologies or solutions
Problem Track underlying causes of incidents
Last modified on Feb 5, 2018

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