Issue types

Your teams can collaborate in Jira applications by breaking down pieces of work into issues. Issues can represent tasks, software bugs, feature requests or any other type of project work.

Each Jira application comes with default issue types to suit the needs of your projects and teams. Get started with these default issue types or create your own. Here's an example of specific issue types within each Jira application:

Jira Core default issue types

  • Task – Task that needs to be done
  • Subtask – Smaller task within a larger piece of work

Jira Software default issue types

  • Story – Functionality request expressed from the perspective of the user
  • Bug – Problem that impairs product or service functionality
  • Epic – Large piece of work that encompasses many issues

Jira Service Desk default issue types

  • Incident – System outage or incident
  • Service request – General request from a user for a product or service
  • Change – Rollout of new technologies or solutions
  • Problem – Track underlying causes of incidents


Last modified on Jul 2, 2018

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