Managing global permissions

On this page

Global permissions are system-wide and are granted to groups of users. You can refer to project permissions to manage permissions that apply to individual projects.

For all of the following procedures, you must have the Jira Administrators global permission or be an Atlassian Cloud site admin.

On this page:

This table lists the different global permissions and the functions they secure:

Global Permission


Atlassian Cloud site admins

Permission to perform all Jira admin functions.

Jira Administrators

Permission to perform most Jira administration functions.

Note that a user with the Jira Administrators permission will be able to log in at any time, but may have restricted functions depending on their application access.

Browse Users

Permission to view a list of all Jira user names and group names, share issues, and @mention people on issues. Used for selecting users/groups in popup screens. Enables auto-completion of user names in most 'User Picker' menus and popups.

Note that the Assign User permissions also allows a limited version of this on a per-project basis.

Create Shared Objects

Manage Group Filter Subscriptions

Permission to manage (create and delete) group filter subscriptions.

Bulk Change

Permission to execute the bulk operations within Jira:
- Bulk Edit *
- Bulk Move *
- Bulk Workflow Transition
- Bulk Delete *
( * subject to project-specific permissions.)

The decision to grant the Bulk Change permission should be considered carefully. This permission grants users the ability to modify a collection of issues at once. For example, in Jira installations configured to run in Public mode (i.e. anybody can sign up and create issues), a user with the Bulk Change global permission and the Add Comments project permission could comment on all accessible issues. Undoing such modifications may not be possible through the Jira application interface and may require changes made directly against the database (which is not recommended).

Granting global permissions

  1. Choose > System
  2. Select Global Permissions
    The Add Permission box is shown at the bottom of the list
  3. Select the global permission you want to grant in the Permission drop-down list
  4. In the Group drop-down list, either:
    • Select the group you want to grant the permission to
    • To grant the permission to users who aren't logged-in, select Anyone
      This is not recommended for production systems, or systems that can be accessed from the public Internet such as Cloud.

If you've reached your user limit, you'll be able to create new users but they won't have login permission.


Removing global permissions

  1. Choose > System
  2. Select Global Permissions
    Global permissions are listed on the left and users and groups that have that permission are shown on the right.
  3. Locate the global permission you want to remove from a group, and the group you want to remove that permission from, and click Delete


Troubleshooting permissions with the Jira admin helper

The Jira admin helper can help you find out why a user can or can't see a certain issue.

Note: For all of the following procedures, you must be logged in as a user with the Jira Administrators global permission.

  1. Choose > Add-ons
  2. Choose Admin Helper > Permission Helper
  3. Enter the username of the user (leave blank for anonymous users), an issue key (for example, one the user can or can't see) and the permission to check
  4. Click Submit
Last modified on Nov 12, 2017

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