End of support announcements

This page contains announcements of the end of support for various platforms and browsers used with JIRA. These are summarized for upcoming JIRA releases in the table below. Please see the following sections for the full announcements.

End of support matrix for JIRA

The table below summarizes the end of support announcements for upcoming JIRA releases. 

Platform/Functionality JIRA end of support
Microsoft SQL Server 2008 From JIRA 7.2 (announcement)
Postgres 9.0 and 9.1 From JIRA 7.2 (announcement)
MySQL 5.1 From JIRA 7.2 (announcement)
Internet Explorer 10 From JIRA 7.2 (announcement)

Why is Atlassian ending support for these platforms?

Atlassian is committed to delivering improvements and bug fixes as fast as possible. We are also committed to providing world class support for all the platforms our customers run our software on. However, as new versions of databases, web browsers, etc, are released, the cost of supporting multiple platforms grows exponentially, making it harder to provide the level of support our customers have come to expect from us. Therefore, we no longer support platform versions marked as end-of-life by the vendor, or very old versions that are no longer widely used.

End of support for Microsoft SQL Server 2008

Announced October 2015

Atlassian will end support for Microsoft SQL Server 2008 in JIRA 7.2. End of support means that Atlassian will not fix bugs related to Microsoft SQL Server 2008 past the support end date.

We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

Microsoft SQL Server 2008 End of Support Notes:

  • JIRA 7.1 will be the last major version of JIRA to officially support Microsoft SQL Server 2008.
  • JIRA 7.1.x and earlier versions should continue to work with Microsoft SQL Server 2008.
  • JIRA 7.2 will not be tested against Microsoft SQL Server 2008.
  • Microsoft SQL Server 2012 will continue to be supported in JIRA 7.2.x (see Supported platforms).

End of support for Postgres 9.0 and 9.1

Announced October 2015

Atlassian will end support for Postgres 9.0 and Postgres 9.1 in JIRA 7.2. End of support means that Atlassian will not fix bugs related to Postgres 9.0 or 9.1 past the support end date.

We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

Postgres 9.0 and Postgres 9.1 End of Support Notes:

  • JIRA 7.1 will be the last major version of JIRA to officially support Postgres 9.0 and 9.1.
  • JIRA 7.1.x and earlier versions should continue to work with Postgres 9.0 and 9.1.
  • JIRA 7.2 will not be tested against Postgres 9.0 or 9.1.
  • Postgres 9.2 and Postgres 9.3 will continue to be supported in JIRA 7.2.x (see Supported platforms).

End of support for MySQL 5.1

Announced October 2015

Atlassian will end support for MySQL 5.1 in JIRA 7.2. End of support means that Atlassian will not fix bugs related to MySQL 5.1 past the support end date.

We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

MySQL 5.1, 5.2, 5.3 and 5.4 End of Support Notes:

  • JIRA 7.1 will be the last major version of JIRA to officially support MySQL 5.1.
  • JIRA 7.1.x and earlier versions should continue to work with MySQL 5.1.
  • JIRA 7.2 will not be tested against MySQL 5.1.
  • MySQL 5.5 and 5.6 will continue to be supported in JIRA 7.2.x (see Supported platforms).

End of support for Internet Explorer 10

Announced May 2016

Atlassian will end support for Internet Explorer 10 (IE10) in JIRA 7.2. End of support means that Atlassian will not fix bugs related to IE10 past the support end date.

We are making this decision in order to reduce our browser testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

Internet Explorer 10 (IE10) End of Support Notes:

  • JIRA 7.1 will be the last major version of JIRA to officially support IE10.
  • JIRA 7.1.x and earlier versions should continue to work with IE10.
  • JIRA 7.2 will not be tested against IE10.
  • Internet Explorer 11 will continue to be supported in JIRA 7.2.x (see Supported platforms).
  Previous announcements
Platform/Functionality JIRA end of support
HSQLDB From JIRA 7.0 (announcement)
Oracle JDK 1.7 From JIRA 7.0 (announcement)
Oracle 11G From JIRA 7.0 (announcement)
Internet Explorer 9 From JIRA 7.0 (announcement)
SOAP API (replaced with REST) From JIRA 7.0 (announcement)
Jelly script From JIRA 6.4 (announcement)
WAR download distribution From JIRA 7.0 (announcement)
Microsoft SQL Server 2005 From JIRA 7.0 (announcement)

End of support for HSQLDB

Announced February 2015

Atlassian will end support for HSQLDB (HyperSQL DataBase) in JIRA 7.0. End of support means that Atlassian will not fix bugs in HSQLDB past the support end date.

JIRA ships with a built-in database for evaluation purposes, and currently this is HSQLDB. As of JIRA 7.0, JIRA will ship with H2 (H2 Database Engine) as its built-in database.

HSQLDB (HyperSQL DataBase or HSQLDB) End of Support Notes:

  • JIRA 6.4 will be the last major version of JIRA to officially support HSQLDB (HyperSQL DataBase) for evaluation use.
  • JIRA 6.4.x and earlier versions will continue to work with HSQLDB (HyperSQL DataBase) for evaluation use. However, we will not fix bugs affecting HSQLDB (HyperSQL DataBase) past the support end date.
  • JIRA 7.0 will not be tested with HSQLDB (HyperSQL DataBase).

End of support for Oracle JDK 1.7

Announced February 2015

Atlassian will end support for Java 7 (JRE and JDK 1.7) in JIRA 7.0. End of support means that Atlassian will not fix bugs in Java 7 (JRE and JDK 1.7) past the support end date.

We are ending support for Java 7 (JRE and JDK 1.7), as Oracle Corporation has announced the end of public updates for Java 7: Java SE 7 End of Public Updates Notice.

Java 7 (JRE and JDK 1.7) End of Support Notes:

  • JIRA 6.4 will be the last major version of JIRA to officially support Java 7 (JRE and JDK 1.7).
  • JIRA 6.4.x and earlier versions will continue to work with Java 7 (JRE and JDK 1.7). However, we will not fix bugs affecting Java 7 (JRE and JDK 1.7) past the support end date.
  • JIRA 7.0 will not be tested with Java 7 (JRE and JDK 1.7).
  • Java 8 (JRE and JDK 1.8) is supported, but not bundled with JIRA 6.4

End of support for Oracle 11G

Announced February 2015

Atlassian will end support for Oracle 11G in JIRA 7.0. End of support means Atlassian will not fix bugs related to Oracle 11G past the support end date, except for security-related issues.

We are making this decision as Oracle Corporation have ended support for Oracle 11G as of January 2015. Testing on Oracle 12C will conclude shortly and we'll announce support soon.

Oracle 11G End of Support Notes

  • JIRA 6.4 will be the last major release that supports Oracle 11G
  • JIRA 6.4.x and earlier versions will continue to work on Oracle 11G
  • JIRA 7.0 will not be tested against Oracle 11G

End of support for Internet Explorer 9

Announced February 2015

Atlassian will end support for Internet Explorer 9 in JIRA 7.0. End of support means that Atlassian will not fix bugs related to Internet Explorer 9 past the support end date, except for security-related issues.

We are making this decision to enable us to provide the best user experience to our customers, accelerate our pace of innovation, and give us the ability to utilize modern browser technologies.

Internet Explorer 9 (IE9) End of Support Notes

  • JIRA 6.4 will be the last major release that supports Internet Explorer 9
  • JIRA 6.4.x and earlier versions should continue to work on Internet Explorer 9
  • JIRA 7.0 will not be tested against Internet Explorer 9
  • Internet Explorer 10 and Internet Explorer 11 will continue to be supported in JIRA 7.0.x.

End of support for SOAP

Announced November 2014

Atlassian will end support for SOAP API in JIRA 7.0. The SOAP API's have been replaced by REST API's as Atlassian's recommended and supported remote API.

SOAP End of Support Notes

  • JIRA 6.4 will be the last major release that supports SOAP
  • JIRA 6.4.x and earlier versions should continue to work with SOAP
  • JIRA 7.0 will not include any SOAP API's
  • If you need an alternative that Atlassian supports, the REST API is fully supported by JIRA.

End of support for Jelly Scripts

Announced November 2014

Atlassian will end support for Jelly scripts in JIRA 6.4. If you are using Jelly scripts with JIRA, we suggest you move to Groovy Script Runner or utilize the JIRA Command Line Interface, which will provide you with more flexible options.

Jelly Script End of Support Notes

  • JIRA 6.3 will be the last major release to support Jelly scripts
  • JIRA 6.3.x and earlier versions should continue to work fine with Jelly scripts
  • JIRA 6.4 will not include Jelly.
  • If you need an alternative to Jelly scripts, Groovy Script Runner or the JIRA Command Line Interface are the suggested alternatives that work with JIRA.

End of support for WAR distribution

Announced August 2014
Atlassian will stop releasing the WAR distribution of JIRA in JIRA 7.0.

Why are we ending support for this?

  • We are trying to reduce the amount of combinations and confusion around this for customers downloading a Server (BTF) edition
  • The WAR edition is a bit more complex to install and gets more difficult as the installation ages and gets bigger - we want to reduce that complexity
  • We can't and don't test every permutation of environments + app servers that a customer might deploy into, nor can we control what else might be in that environment, which can lead to a poor user experience
  • We only support Tomcat - JIRA doesn't work on WLS or WebSphere anyways, other app servers - maybe.

Anything we release, we want to make sure users get a good experience in installation and usage and don't have to deal with app server quirks etc.

End of support for Microsoft SQL Server 2005

Announced June 2014

Atlassian will end support for Microsoft SQL Server 2005 in JIRA 7.0. End of support means that Atlassian will not fix bugs related to Microsoft SQL Server 2005 past the support end date.

We are making this decision in order to reduce our database testing and support, and help us speed up our ability to deliver market-driven features. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

Microsoft SQL Server 2005 End of Support Notes:

  • JIRA 6.4 will be the last major version of JIRA to officially support Microsoft SQL Server 2005.
  • JIRA 6.4.x and earlier versions should continue to work with Microsoft SQL Server 2005.
  • JIRA 7.0 will not be tested against Microsoft SQL Server 2005.
  • Microsoft SQL Server 2008 and 2008 R2 will continue to be supported in JIRA 7.0.x (see Supported Platforms).
  • We will start supporting Microsoft SQL Server 2012 in JIRA 6.4. 

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