Uninstalling JIRA applications from Windows

This page describes the procedure for uninstalling JIRA, which had been installed using the Windows Installer.

(info) If you wish to re-install JIRA in 'unattended mode', do not uninstall your previous installation of JIRA just yet. See Using the silent installation feature for more information.

To uninstall JIRA from Windows:

  1. Log in to Windows as the same user that was used to install JIRA with the Windows Installer.
  2. Start the uninstaller by doing one of the following:
    • Click the Windows 'Start' menu > 'All Programs' > 'JIRA X.Y' > 'Uninstall JIRA X.Y'
      (where 'X.Y' refers to the installed version of JIRA that you are about to uninstall)
      OR
    • Open the Windows Control Panel, choose 'Add or Remove Programs' (on Windows XP) or 'Programs and Features' on (Windows 7/Vista), and then uninstall 'JIRA X.Y' from the list of applications
      OR
    • Open the Windows command prompt, and do the following:
      1. Change directory cd to your JIRA installation directory
      2. Run the uninstall.exe file
  3. Follow the prompts to uninstall JIRA from your computer.

(info) Please note:

  • The uninstaller will not delete the JIRA home directory.
  • All log files that were generated while JIRA was running will not be deleted.
  • All files within the JIRA installation directory will be deleted (with the exception of the Tomcat log folder located in the JIRA installation directory).
  • The uninstaller can be made to operate in unattended mode by specifying the -q option at the Windows command prompt — i.e. uninstall.exe -q

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