Supported platforms

This page lists the supported platforms for JIRA 7.5 only. If a particular platform or a particular platform's version is not noted on this page, then we do not support it for JIRA 7.5.

(info) Not using JIRA 7.5? The information below does not apply to you. See the following pages instead:

Further information:

  • Please ensure you have read JIRA requirements, since not all the platforms listed below may be required for your specific JIRA setup.

Supported platforms for JIRA 7.5


Supported platform(s) Supported version(s) Notes
Java platforms Oracle JDK / JRE (formerly Sun JDK / JRE)
  • 1.8
  • We recommend that you use the Critical Path Update (CPU) releases.
Operating systems Microsoft Windows
  • JIRA is a pure Java-based application and should run on any supported operating system, provided that the JDK / JRE requirements are satisfied.
  • Please see Anti-Virus in JIRA for more information.
Linux / Solaris
  • JIRA is a pure Java-based application and should run on any supported operating system, provided that the JDK / JRE requirements are satisfied.
  • Atlassian only officially supports JIRA running on x86 hardware and 64-bit derivatives of x86 hardware. If you are installing JIRA from an archive, you should create a dedicated user account on the operating system to run JIRA, since JIRA runs as the user it is invoked under, and therefore can potentially be abused.
  • Although the JIRA Linux Installer is designed to install successfully on all 'flavors' of Linux, we only test the JIRA Linux Installer onCentOS Linux.If you encounter problems with the JIRA Linux Installer on your particular flavor of Linux, we recommend installing JIRA on Linux from an archive file.
  • NFS mounts are supported only for JIRA Data Center's shared home directory. They won't work for Server, or DC's local home directory due to Lucene requirements. Read the IndexWriter docs for more information. 
Amazon Web Services (AWS)
  • JIRA Software and JIRA Service Desk, using PostgreSQL on Amazon RDS.
Microsoft Azure
  • JIRA Software only, running on Azure SQL.
Virtualization VMware 
  • Please read our Virtualizing JIRA (JIRA on VMware) guide for information on the required configuration of VMWare.
  • We are unable to provide any support for VMWare itself.
  • All of the operating systems listed in the 'Operating systems' rows above are supported for VMware.
Application servers Apache Tomcat
  • 8.5.6
  • Deploying multiple Atlassian applications in a single Tomcat container is not supported.
Internet protocols (IP) N/A
  • IPv4
  • IPv6 is not supported (see JRASERVER-36676 - Getting issue details... STATUS )
LDAP engines
  • Microsoft Active Directory
  • Apache Directory Server 1.0.x
  • Apache Directory Server 1.5.x
  • Apple Open Directory (Read-Only)
  • FedoraDS (Read-Only Posix Schema)
  • Generic Directory Server
  • Novell eDirectory Server
  • OpenDS
  • Open LDAP
  • Open LDAP (Read-Only Posix Schema)
  • Generic Posix/RFC2307 Directory (Read-Only)
  • Sun Directory Server Enterprise Edition

Mail servers

  • SMTP servers must be able to support the multipart content type.
Databases
(additional notes)
Oracle
  • 12C
MySQL
  • 5.7
  • 5.6
  • 5.5
  • Neither MariaDB nor PerconaDB are supported. Both are proven to cause problems with JIRA applications.
  • We recommend running MySQL in strict mode.
  • JIRA does not support 4 byte characters, regardless of MySQL version.
    • If you must use 4 byte characters, we recommend you use PostgreSQL.
  • Supported MySQL databases use the MySQL Connector/J 5.1 driver.
PostgreSQL
  • 9.6
  • 9.5
  • 9.4
  • 9.3

JIRA is tested and bundled with the 9.4 JDBC driver. You can also use the latest JDBC driver for your PostgreSQL version listed here, though we can't guarantee that it will work with your version of JIRA. To use a different JDBC driver:

  1. Stop your JIRA instance.
  2. Remove the bundled driver from <JIRA_INST>/lib/.
  3. Download the new driver and place it in <JIRA_INST>/lib/.
  4. Restart your JIRA instance.
Microsoft SQL Server
  • 2014
  • 2012
  • Express Editions are not supported.
  • The databases use Microsoft JDBC 6.2.1 Driver for SQL Server.
H2
  • Supported for evaluation use only
  • JIRA ships with a built-in database (H2). While this database is suitable for evaluation purposes, we strongly recommend that you configure JIRA to use an external database.
Web Browsers Chrome
  • Latest stable version supported
  • Minimum screen resolution of 1024 x 768 (when browsers are maximized).
Microsoft Internet Explorer 
  • 11.0
  • Edge support added from JIRA 7.1.4
  • Minimum screen resolution of 1024 x 768 (when browsers are maximized).
  • 'Compatibility View' is not supported.

Mozilla Firefox

  • Latest stable version supported
  • Minimum screen resolution of 1024 x 768 (when browsers are maximized).

Safari

  • Latest stable version supported on Mac OS X only
  • Minimum screen resolution of 1024 x 768 (when browsers are maximized).
Mobile
  • Mobile Safari (iOS, iPod touch and iPhone only) — Latest stable version
  • Android — The default browser on Android 4.0.3 (Ice Cream Sandwich)
  • Chrome (Android and iOS) – Latest stable version supported
Mobile devices are only supported on the Mobile views.

Last modified on Jun 25, 2018

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