Defining priority field values

Still need help?

The Atlassian Community is here for you.

Ask the community

An issue's priority defines its importance in relation to other issues, so it helps your users determine which issues should be tackled first. Jira comes with a set of default priorities, which you can modify or add to. You can also choose different priorities for your projects.

Managing priorities

To manage priorities and complete the actions listed below, go to  > Issues, and choose Priorities. You need to have the Jira Administrators  global permission to get there.

  1. This is where all priorities live.
  2. Icon and name representing a priority.
  3. Priority scheme that a priority is used by. You can click it to see the list of schemes.
  4. Here you can create a new priority.

Creating priorities

To create a priority:

  1. From the Priorities page, select Add priority.
  2. Enter the name and description for your priority. The name will appear in the drop-down field when a user creates or edits an issue.
  3. Choose an icon to represent this priority.
  4. Specify a color to represent this priority. You can either type the HTML color code, or click the box at the right of the field to select from a color chart.
  5. Select Add to create a priority. It will be added to the default priority scheme that contains all priorities. You can later add it to another scheme if you wish.

Associating priorities with projects

To choose priorities for a project, you need to add them to a priority scheme, and then associate this scheme with a project. Until you do that, all projects use the default priority scheme. Treat priority schemes like mappings that allow you to choose a set of priorities and the projects that will use them. Read more about this here: Associating priorities with projects.

Other actions

Translating prioritiesYou can translate priorities into different languages. See Translating resolutions, priorities, statuses, and issue types
Editing prioritiesTo edit a priority, select Edit next to the priority you want to edit.
Deleting priorities

To delete a priority, select Delete next to the priority you want to delete. There are certain restrictions:

  • You can't delete priorities that are used by non-default priority schemes. You can see which schemes and how many of them are using a priority in the Used by column. To delete a priority, first remove it from these schemes.
Re-ordering priorities

Re-ordering priorities changes the order in which they appear in the drop-down list when a user creates or edits an issue. The order on this page applies only to the default priority scheme.

To reorder priorities:

  • Click the up arrow to move a priority higher up in the list.
  • Click the down arrow to move a priority lower down in the list.
Last modified on Oct 18, 2019

Was this helpful?

Provide feedback about this article
Powered by Confluence and Scroll Viewport.