What if the JIRA Agile license count does not match with JIRA licensing

If the license of JIRA Agile does not match with the license count of JIRA, JIRA Agile will be locked up with a license-incompatibility error message in the UPM. (Administration >> Addons >> Manage Addons)

JIRA Agile license must match JIRA license

Please note, if you are using a commercial (i.e. not an evaluation) license for JIRA Agile, it must match your JIRA license. For example, if you have a JIRA 25 User Commercial license you must have a JIRA Agile 25 User Commercial license. JIRA Agile evaluation licenses do not need to match JIRA licenses.

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