Automation for Jira Rule fails due to an exception in class "XporterActionIntegration"

Platform Notice: Server and Data Center Only - This article only applies to Atlassian products on the server and data center platforms.

Summary

The Automation for Jira rule fails to complete due to the following error message:

Automation Log
Unexpected error executing rule:
java.lang.ClassCastException: com.xpandit.jiraxporter.integration.automationforjira.XporterActionIntegration
cannot be cast to com.codebarrel.automation.api.thirdparty.AutomationRuleComponent

Environment

Diagnosis

During the execution of the rule, an incompatibility between the 3rd party plugin Xporter - Export issues from Jira and Automation for Jira prevents the rule to be concluded successfully.

Cause

This issue occurs due to a bug in the 3rd-party plugin Xporter - Export issues from Jira as documented in XPORTER-3358 - Xporter is not compatible with Automation for Jira Lite.

Solution

While a final solution is not yet delivered in XPORTER-3358 - Xporter is not compatible with Automation for Jira Lite, follow the workaround provided:

Module "Xporter Reporting" should be disabled while this bug is not fixed in order to use Xporter and Automation for Jira

Last modified on Jun 25, 2021

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