Bulk operations with automation does not work as expected

Still need help?

The Atlassian Community is here for you.

Ask the community

 

Platform Notice: Cloud Only - This article only applies to Atlassian products on the cloud platform.

Summary

When doing any bulk operations to update a certain field on multiple issues at the same time, we tend to see that the field update does not happen as expected. There may be some issues where the update would have not completed. 

Environment

Jira cloud automation

Cause

The operations are taking place too quick that the automation could not complete the rule excution for all the fields at the same time. 

Solution

Step 1: Access the rule in question.

Step 2 : Immediately after the trigger, add a action  re-fetch issue data save


Step 3 : Publish the rule. 

The re-fetch action will fetch the information from the issues again just not to miss any of the issues.

Last modified on Nov 29, 2021

Was this helpful?

Yes
No
Provide feedback about this article
Powered by Confluence and Scroll Viewport.