Automation For Jira - Automation rule examples and use cases

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

 

Summary

Writing an automation rule that fits your use case is not always an easy task, as it might be difficult at time to know where to start.

The purpose of this page is to provide a list of automation rules that covers various area such as basic operations, Jira Software/Jira Service Management automations, integration with external applications, sending notifications, etc...

Even though these rules might not address your exact use case, they might be used as a good starting point to write your own custom automation rule.

Environment

  • Jira Server / Data Center 8.0.0 and any higher version
  • Automation for Jira:
    • Version 7.4.0 or above, for most rules
    • Version 9.0.1 or above, for the rules which are using the Lookup Issues and Create Variable actions

Automation rule templates

Link to each category:

Basic Jira issue operations

Jira Software automations

The rule templates listed below provide ways to manipulate fields such as Story Points, Epics, Advanced Roadmap Teams, Parent links:

Automation rules related to Advanced Roadmap fields (Parent Link, Team, Target Date...)

Jira Service Management automations

The rule templates listed below provide ways to manipulate fields such as Request Participants, Organizations, Customer Request Types:

Automation Rules related to Insight/Assets fields

Sending emails to Jira users with custom content

Integrating with external applications and Jira REST API

Rule scheduling

Miscellaneous use cases

Last modified on Dec 3, 2024

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