Bamboo fails to add a new repository with an "endless spinning wheel" animation
Platform Notice: Server and Data Center Only. This article only applies to Atlassian products on the server and data center platforms.
When adding a repository in Bamboo, after submitting the changes, Bamboo will not refresh the page and will hang with an "endless spinning wheel" animation such as:
Bamboo 7, 8
The browser is not receiving or is ignoring the response from the server after the POST
This KB is not the solution to the following BUG:
Though both share similar symptoms, the issues are different.
After submitting a new repository creation, Bamboo sends a response to the browser containing an Inline Frame element (iframe). That response is being blocked or explicitly disabled by an X-Frame-Options: DENY header injected by the Reverse Proxy or Load Balancer.
That can be confirmed after generating a HAR file and checking for the response data:
In the example below, notice that the Reverse proxy duplicates some headers and also adds an X-Frame-Options: DENY on top of Bamboo's default X-Frame-Options: SAMEORIGIN
content-encoding gzip content-language en-US content-type text/html;charset=UTF-8 date Fri, 24 Jun 2022 08:13:17 GMT server nginx/1.20.1 strict-transport-security max-age=31536000 vary Accept-Encoding x-content-type-options nosniff x-content-type-options nosniff x-frame-options SAMEORIGIN x-frame-options DENY x-seraph-loginreason OK x-xss-protection 1; mode=block
Starting from Bamboo 5.14, X-Frame-Options: SAMEORIGIN is enabled by default in HTTP response headers in order to provide ClickJacking protection
Work with the Infrastructure team to either remove any ClickJacking protection on your Reverse Proxy/Load Balancer. Alternatively, if the X-Frame-Options header can't be removed, forcibly set it as SAMEORIGIN for the Bamboo URL.