Bamboo fails to start due to

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.


Bamboo fails to start and the following message is found in <BambooInstallationDirectory>/logs/catalina.out (Linux) or <BambooInstallationDirectory>\logs\catalina.out (Windows): <BambooHome>/logs/atlassian-bamboo.log (Permission denied)
	at Method)
2015-07-08 22:07:40,835 INFO [localhost-startStop-1] [BootstrapLoaderListener] Starting BootstrapLoaderListener
2015-07-08 22:07:40,835 INFO [localhost-startStop-1] [lifecycle] *******************************
2015-07-08 22:07:40,835 INFO [localhost-startStop-1] [lifecycle] *   Bamboo is starting up     *
2015-07-08 22:07:40,835 INFO [localhost-startStop-1] [lifecycle] *******************************
2015-07-08 22:07:40,836 INFO [localhost-startStop-1] [ServletContextHolder] Setting servlet context: Bamboo
2015-07-08 22:07:43,791 ERROR [localhost-startStop-1] [AbstractUpgradeManager] <BambooHome>/xml-data/configuration/administration.xml (Permission denied) <BambooHome>/xml-data/configuration/administration.xml (Permission denied)
	at Method)

Note: The specific file name or directory may be different.


The Bamboo process does not have permission to read or write parts of the contents of the <BambooHome> directory (where <BambooHome> is the Bamboo home directory).


To resolve this problem, grant the user that is running Bamboo full control to the <BambooHome> directory:


chown <USER>.<GROUP> -R <BambooHome>

where <USER> is the username of the user that the Bamboo process runs as and <GROUP> is the primary group that this user is a member of.


Grant full control permissions to the <BambooHome> directory on the directory settings.

Last modified on Nov 12, 2018

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