Bamboo fails to start due to java.io.FileNotFoundException
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.
Symptom
Bamboo fails to start and the following message is found in <BambooInstallationDirectory>/logs/catalina.out (Linux) or <BambooInstallationDirectory>\logs\catalina.out (Windows):
java.io.FileNotFoundException: <BambooHome>/logs/atlassian-bamboo.log (Permission denied)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:221)
[...]
2015-07-08 22:07:40,835 INFO [localhost-startStop-1] [BootstrapLoaderListener] Starting BootstrapLoaderListener
2015-07-08 22:07:40,835 INFO [localhost-startStop-1] [lifecycle] *******************************
2015-07-08 22:07:40,835 INFO [localhost-startStop-1] [lifecycle] * Bamboo is starting up *
2015-07-08 22:07:40,835 INFO [localhost-startStop-1] [lifecycle] *******************************
2015-07-08 22:07:40,836 INFO [localhost-startStop-1] [ServletContextHolder] Setting servlet context: Bamboo
[...]
2015-07-08 22:07:43,791 ERROR [localhost-startStop-1] [AbstractUpgradeManager] java.io.FileNotFoundException: <BambooHome>/xml-data/configuration/administration.xml (Permission denied)
java.io.FileNotFoundException: <BambooHome>/xml-data/configuration/administration.xml (Permission denied)
at java.io.FileOutputStream.open(Native Method)Note: The specific file name or directory may be different.
Cause
The Bamboo process does not have permission to read or write parts of the contents of the <BambooHome> directory (where <BambooHome> is the Bamboo home directory).
Resolution
To resolve this problem, grant the user that is running Bamboo full control to the <BambooHome> directory:
Linux:
chown <USER>.<GROUP> -R <BambooHome>where <USER> is the username of the user that the Bamboo process runs as and <GROUP> is the primary group that this user is a member of.
Windows:
Grant full control permissions to the <BambooHome> directory on the directory settings.