Could not login admin user after admin account creation at setup
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the server and data center platforms.
Problem
The following error appears on the screen after creating the admin account in the setup process:
java.lang.SecurityException: Could not login admin user '<userName>'
The following appears in the atlassian-bamboo.log
2015-05-11 12:20:15,170 INFO [http-bio-8085-exec-6] [AccessLogFilter] <requestIP> GET http://<instanceURL>/setup/setupAdminUser.action 158536kb
2015-05-11 12:26:03,285 INFO [http-bio-8085-exec-13] [AccessLogFilter] <requestIP> POST http://<instanceURL>/setup/performSetupAdminUser.action 124708kb
2015-05-11 12:26:04,015 INFO [http-bio-8085-exec-13] [DefaultAuthenticator] login : '<userName>' could not be authenticated with the given password
2015-05-11 12:26:04,015 WARN [http-bio-8085-exec-13] [DefaultAuthenticator] login : '<userName>' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
2015-05-11 12:26:04,017 ERROR [http-bio-8085-exec-13] [ExceptionMappingInterceptor] Could not login admin user '<userName>'
java.lang.SecurityException: Could not login admin user '<userName>'
at com.atlassian.bamboo.ww2.actions.setup.SetupAdminUserAction.loginAdminAccount(SetupAdminUserAction.java:68)
at com.atlassian.bamboo.ww2.actions.setup.SetupAdminUserAction.execute(SetupAdminUserAction.java:44)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:450)
at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:289)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:252)
at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:168)
at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.validateWorkflow(BambooWorkflowInterceptor.java:54)
at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.access$000(BambooWorkflowInterceptor.java:16)
at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor$1.call(BambooWorkflowInterceptor.java:33)
at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor$1.call(BambooWorkflowInterceptor.java:29)
at com.atlassian.bamboo.util.BambooProfilingUtils.withUtilTimerStack(BambooProfilingUtils.java:51)
at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.doIntercept(BambooWorkflowInterceptor.java:28)
at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:246)Cause
Bamboo is using the wrong authenticator to authenticate the newly created administrator account. Example scenario:
- The installation directory is copied from an existing instance which is already configured to use SSO.
Resolution
Ensure that the Crowd SSO authenticator is commented in
Bamboo Installation/atlassian-bamboo/WEB-INF/classes/seraph-config.xmlis commented<!-- <authenticator class="com.atlassian.crowd.integration.seraph.v25.BambooAuthenticator"/> -->Ensure that the Bamboo authenticator is commented in
Bamboo Installation/atlassian-bamboo/WEB-INF/classes/seraph-config.xmlis not commented<authenticator class="com.atlassian.bamboo.user.authentication.BambooAuthenticator"/>Restart Bamboo
Last modified on Mar 30, 2016
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