Github or Bitbucket smart commits do not work when JIRA Software users have the same email address
Smart commits are not being recorded in JIRA Software even when the syntax formatting is as expected.
The following line is thrown in
2013-01-11 15:46:11,262 DefaultSmartcommitsChangesetsProcessor:thread-5 WARN anonymous 893x18285x1 - 188.8.131.52,184.108.40.206 /rest/bitbucket/1.0/repository/2/sync[plugins.dvcs.smartcommits.DefaultSmartcommitsService] Found more than one user by email email@example.com with username user.name - assuming can not recognise.
Two or more JIRA Software accounts are sharing the same email address.
Change the email address for those related accounts so they are not duplicated.
- The email address of users' account in Github or Bitbucket MUST be the same as in the JIRA Software accounts. If not, smart commits from the users will be ignored as detailed in DVCS Smart Commits are not working due to User not found by email.