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Platform Notice: Cloud - This article applies to Atlassian products on the cloud platform.

Summary

Learn what causes a Self-hosted Linux Docker Runner on an ARM64 architecture machine to fail on ARM64.

Diagnosis

Learn what causes a Self-hosted Linux Docker Runner on an ARM64 architecture machine to fail on ARM64. with the following error message:

Status 409: {"message":"cannot join network of a non running container: <container id>"}

Cause

The Bitbucket Self-hosted Linux Docker runner image is not supported on the ARM64 architecture machine

When creating the Runners instance, select the Linux Docker Arm64 image.