Basecamp classic service management

With this service, you can integrate Bitbucket Cloud with Basecamp Classic, a web-based project management application. This service does not work with the newer Basecamp product.

Does not Support Latest Version of Basecamp

Bitbucket does not yet support the latest version of Basecamp. You can determine which hook you use by checking which host appears in the Basecamp instance you access. The classic hook instances use the host in their URL.   The newer, unsupported Basecamp instances use a different host.  We have an issue pending to update the broker for the new hook.

If you are having trouble with the service, see Troubleshoot Bitbucket Cloud services.

Setting Up the service

 You must have administrative access on a repository to add this service.

  1. Go to the repository's settings.
  2. Click Services in the left-hand navigation.
    The Services page appears.
  3. Select the Basecamp service from the services dropdown.
  4. Click Add service.
    A new section appears for the Basecamp service.
  5. Enter the following information:

    Password Enter your Basecamp password.
    Username Enter your Basecamp username.
    Discussion URL Enter the Basecamp classic URL to which Bitbucket should send its update messages.
  6. Press Save.

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10 Archived comments

  1. User avatar

    Noe Nieto

    I'm a begginer of basecamp. It is not very clear what a "Discussion URL" means or how do I get it.

    07 Apr 2011
  2. User avatar


    16 Jun 2011
  3. User avatar


    I am also wondering if it is not possible to tie this connection to the project more directly and not just to a specific post in the BaseCamp project...  I mean that, for example, I would like for each issue in my BitBucket issue tracker to create a message in my basecamp (which could then have discussion and responses there as well).

    18 Jan 2013
  4. User avatar


    For new basecamp, what is discussion url? How it should work?

    09 Mar 2013
    1. User avatar

      Marcus Bertrand [Atlassian]

      As noted above, we don't presently support the new Basecamp.

      11 Mar 2013
  5. User avatar


    This doesn't seem to be working. I have the correct info set up, but it won't post to the discussion at all.

    27 Aug 2013
    1. User avatar


      Bitbucket does not yet support the latest version of Basecamp. Did you check your version?

      28 Aug 2013
  6. User avatar

    John Natoli

    Any idea when the new Basecamp will be supported?

    31 Dec 2013
  7. User avatar


    Any news on this?  The new Basecamp has been out for 2 + years.

    12 Feb 2014
  8. User avatar


    What's the story on this, it's an old feature and has been on Github for a long time.

    19 Mar 2014
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