Finding Your Bitbucket Server Support Entitlement Number (SEN)

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Your Support Entitlement Number (SEN) is required when raising a support request in our Support system: http://support.atlassian.com.

See How to find your Support Entitlement Number (SEN) in the Support space for more general information about how Atlassian Support uses this number.

The three ways of finding your SEN are described below.

On this page:

Method 1 — Check the Bitbucket Server Administration Interface

To find your SEN in the Bitbucket Server administration interface:

  1. Click the  icon in the Bitbucket Server header.
  2. Click Licensing in the left navigation panel (under 'Settings'). The SEN is shown as in the screenshot below:

Method 2 — Check my.atlassian.com

To find your SEN via my.atlassian.com:

  1. Log into my.atlassian.com as the Account Holder or Technical Contact for your Bitbucket Server product.
  2. The SEN will be shown, as per the screenshot below:


Method 3 — Check your Atlassian Invoice

Your Support Entitlement Number (SEN) appears on the third page of your Atlassian Invoice.

Last modified on Nov 15, 2018

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