Symptoms

Service is installed as BITBUCKET instead of "Atlassian Bitbucket Server" and the service does not start with a message:

The following appears in the atlassian-bitbucket.log:

Windows could not start BITBUCKET on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service specific error code 4.

Cause

The service was installed with no administrator user

Resolution

• Run command prompt as administrator

• Run "service.bat remove" to remove the incorrect server

• Run "service.bat install" to install the service correctly in the server