Bitbucket Server service installed as "BITBUCKET" instead of "Atlassian Bitbucket Server" and fails with code 4

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Service is installed as BITBUCKET instead of "Atlassian Bitbucket Server" and the service does not start with a message:


The following appears in the atlassian-bitbucket.log:

Windows could not start BITBUCKET on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service specific error code 4.


The service was installed with no administrator user


  • Run command prompt as administrator
  • Run "service.bat remove" to remove the incorrect server

  • Run "service.bat install" to install the service correctly in the server

Last modified on Mar 30, 2016

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