ERR SSL OBSOLETE CIPHER error after upgrading to Google Chrome 53 or later

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Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Problem

After upgrading to Google Chrome 53 or higher, users are unable to access Bitbucket Server in the Chrome web browser and the following message is seen:

This site can't provide a secure connection

your.bitbucket_server_url.com  uses an unsupported protocol
 
ERR_SSL_OBSOLETE_CIPHER

Cause

As of Chrome version 53, DHE support was removed.

Resolution

Disable weak Ciphers in the application by following Security tools report the default SSL Ciphers are too weak.

Last modified on Apr 19, 2017

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