FATAL: Ident authentication failed for user - Unable to connect to PostgreSQL
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptom
Bitbucket Server fails to start with a PostgreSQL database connection error:
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2014-08-29 21:10:09,102 ERROR [localhost-startStop-1] c.a.j.s.w.c.JohnsonContextLoaderListener The Spring WebApplicationContext could not be started
org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'crowdUserDao' defined in class path resource [crowd-spi-context.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [org.springframework.transaction.PlatformTransactionManager]: : Error creating bean with name 'pluginConfiguration' defined in class path resource [bitbucket-context.xml]: Cannot resolve reference to bean 'pluginPersistentStateStore' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'pluginPersistentStateStore' defined in class path resource [bitbucket-context.xml]: Cannot create inner bean 'com.atlassian.bitbucket.internal.plugin.DefaultPluginPersistentStateStore#154a49f' of type [com.atlassian.bitbucket.internal.plugin.DefaultPluginPersistentStateStore] while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.atlassian.bitbucket.internal.plugin.DefaultPluginPersistentStateStore#154a49f' defined in class path resource [bitbucket-context.xml]: Cannot resolve reference to bean 'pluginStateDao' while setting constructor argument; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'pluginStateDao' defined in URL [jar:file:/opt/atlassian/bitbucket-3.0.4/atlassian-bitbucket/WEB-INF/lib/bitbucket-dao-impl-3.0.4.jar!/com.atlassian.bitbucket/internal/plugin/HibernatePluginStateDao.class]: Unsatisfied dependency expressed through constructor argument with index 0 of type [org.hibernate.SessionFactory]: : Error creating bean with name 'databaseSupplier': Invocation of init method failed; nested exception is org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: Unable to open a test connection to the given database. JDBC url = jdbc:postgresql://localhost:5432/bitbucket, username = atlas. Terminating connection pool. Original Exception: ------
org.postgresql.util.PSQLException: FATAL: Ident authentication failed for user "atlas"
at org.postgresql.Driver$ConnectThread.getResult(Driver.java:348)
at org.postgresql.Driver.connect(Driver.java:271)
at java.sql.DriverManager.getConnection(DriverManager.java:571)
at java.sql.DriverManager.getConnection(DriverManager.java:187)
at com.jolbox.bonecp.BoneCP.obtainRawInternalConnection(BoneCP.java:254)
at com.jolbox.bonecp.BoneCP.<init>(BoneCP.java:305)
at com.jolbox.bonecp.BoneCPDataSource.maybeInit(BoneCPDataSource.java:150)
at com.jolbox.bonecp.BoneCPDataSource.getConnection(BoneCPDataSource.java:112)
at com.atlassian.bitbucket.internal.hibernate.DelegatingSwappableDataSource.getConnection(DelegatingSwappableDataSource.java:48)
at org.springframework.jdbc.datasource.DataSourceUtils.doGetConnection(DataSourceUtils.java:111)
at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:77)
at com.atlassian.bitbucket.internal.db.DefaultDatabaseSupplier.databaseFor(DefaultDatabaseSupplier.java:180)
at com.atlassian.bitbucket.internal.db.DefaultDatabaseSupplier.detailsFor(DefaultDatabaseSupplier.java:195)
at com.atlassian.bitbucket.internal.db.DefaultDatabaseSupplier.access$500(DefaultDatabaseSupplier.java:53)
at com.atlassian.bitbucket.internal.db.DefaultDatabaseSupplier$1.create(DefaultDatabaseSupplier.java:83)
at com.atlassian.bitbucket.internal.db.DefaultDatabaseSupplier$1.create(DefaultDatabaseSupplier.java:79)
at com.atlassian.util.concurrent.ResettableLazyReference$InternalReference.create(ResettableLazyReference.java:140)
at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:321)
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)
at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
at com.atlassian.util.concurrent.ResettableLazyReference.get(ResettableLazyReference.java:87)
at com.atlassian.bitbucket.internal.db.DefaultDatabaseSupplier.get(DefaultDatabaseSupplier.java:93)
at com.atlassian.bitbucket.internal.db.DefaultDatabaseSupplier.validate(DefaultDatabaseSupplier.java:153)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleElement.invoke(InitDestroyAnnotationBeanPostProcessor.java:349)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleMetadata.invokeInitMethods(InitDestroyAnnotationBeanPostProcessor.java:300)
at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.java:133)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyBeanPostProcessorsBeforeInitialization(AbstractAutowireCapableBeanFactory.java:407)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1545)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:539)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:475)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:304)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:228)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:300)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:195)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:294)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:195)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:294)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:195)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:1017)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:960)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:858)
at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:811)
at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:739)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:185)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1114)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1017)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:504)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:475)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:304)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:228)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:300)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:195)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:108)
at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:646)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:140)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1114)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1017)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:504)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:475)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveInnerBean(BeanDefinitionValueResolver.java:276)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:122)
at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:646)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:140)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1114)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1017)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:504)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:475)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:304)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:228)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:300)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:195)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:328)
at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:108)
at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:632)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:140)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1114)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1017)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.getSingletonFactoryBeanForTypeCheck(AbstractAutowireCapableBeanFactory.java:845)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.getTypeForFactoryBean(AbstractAutowireCapableBeanFactory.java:776)
at org.springframework.beans.factory.support.AbstractBeanFactory.isTypeMatch(AbstractBeanFactory.java:543)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.doGetBeanNamesForType(DefaultListableBeanFactory.java:387)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanNamesForType(DefaultListableBeanFactory.java:362)
at org.springframework.beans.factory.BeanFactoryUtils.beanNamesForTypeIncludingAncestors(BeanFactoryUtils.java:187)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:1002)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:960)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:858)
at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:811)
at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:739)
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:185)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1114)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1017)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:504)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:475)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:304)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:228)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:300)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:195)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:703)
at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:760)
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:482)
at org.springframework.web.context.ContextLoader.configureAndRefreshWebApplicationContext(ContextLoader.java:403)
at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:306)
at com.atlassian.johnson.spring.web.context.JohnsonContextLoaderListener.initWebApplicationContext(JohnsonContextLoaderListener.java:111)
at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:106)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4971)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5467)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1559)
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1549)
at java.util.concurrent.FutureTask.run(FutureTask.java:262)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
------
; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'databaseSupplier': Invocation of init method failed; nested exception is org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: Unable to open a test connection to the given database. JDBC url = jdbc:postgresql://localhost:5432/bitbucket, username = atlas. Terminating connection pool. Original Exception: ------
org.postgresql.util.PSQLException: FATAL: Ident authentication failed for user "atlas"
at org.postgresql.Driver$ConnectThread.getResult(Driver.java:348)
at org.postgresql.Driver.connect(Driver.java:271)
at java.sql.DriverManager.getConnection(DriverManager.java:571)
at java.sql.DriverManager.getConnection(DriverManager.java:187)
at com.jolbox.bonecp.BoneCP.obtainRawInternalConnection(BoneCP.java:254)
at com.jolbox.bonecp.BoneCP.<init>(BoneCP.java:305)
at com.jolbox.bonecp.BoneCPDataSource.maybeInit(BoneCPDataSource.java:150)
at com.jolbox.bonecp.BoneCPDataSource.getConnection(BoneCPDataSource.java:112)
at com.atlassian.bitbucket.internal.hibernate.DelegatingSwappableDataSource.getConnection(DelegatingSwappableDataSource.java:48)
at org.springframework.jdbc.datasource.DataSourceUtils.doGetConnection(DataSourceUtils.java:111)
at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(Da...
Cause
The JDBC client login uses 'Ident-based authentication' method instead of 'password authentication' mode.
Resolution
By default PostgreSQL uses IDENT-based authentication and this will never allow you to login via -U and -W options. Allow username and password based authentication from your application by using the appropriate authentication method for your Bitbucket database user. You can do this by modifying the pg_hba.conf file.
You can identify the location of the pg_hba.conf file by running the following command in psql command line, you'll need to be logged in as a superuser in the database:
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postgres=# show hba_file ;
hba_file
--------------------------------------
/var/lib/postgresql/data/pgdata/pg_hba.conf
(1 row)This file controls:
Which hosts are allowed to connect
How clients are authenticated
Which PostgreSQL user names they can use
Which databases they can access
An example of this file:
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local all all trust
host all 127.0.0.1/32 trustDon't forget to restart PostgreSQL after saving your changes to the file by running service postgresql restart.
Further reference:
PostgreSQL pg_hba.conf settings - PostgreSQL Documentation
Updated on April 8, 2025
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