Unable to upgrade Bitbucket: DB Setup required

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This Knowledge Base article was written specifically for the Atlassian Server platform. Due to the Restricted functions in Atlassian Cloud apps, the contents of this article cannot be applied to Atlassian Cloud applications.


Unable to upgrade Bitbucket Server properly. Upgrade takes you to the database setup page.


Diagnostic Steps

  • Ensure the user running Bitbucket has access to the bitbucket.properties file and the <Bitbucket Home> directory as a whole.


The user running Bitbucket is unable to access the bitbucket.properties file.


Run the following command to give the user access to the directory.

sudo chown -R <Bitbucket user> <Path to Bitbucket Home>


Last modified on Sep 13, 2017

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