Unable to upgrade Bitbucket: DB Setup required
Platform notice: Server and Data Center only. This article only applies to Atlassian products on the Server and Data Center platforms.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Unable to upgrade Bitbucket Server properly. Upgrade takes you to the database setup page.
Diagnosis
Diagnostic Steps
- Ensure the user running Bitbucket has access to the bitbucket.properties file and the <Bitbucket Home> directory as a whole.
Cause
The user running Bitbucket is unable to access the bitbucket.properties file.
Resolution
Run the following command to give the user access to the directory.
sudo chown -R <Bitbucket user> <Path to Bitbucket Home>
Last modified on Sep 13, 2017
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